Pod Times Square: Mixed Reviews Highlighting Room Size, Location, and Service Levels
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Pod Times Square: Mixed Reviews Highlighting Room Size, Location, and Service Levels

400 W 42nd St, New York, NY 10036, United States

Mixed reviews for Pod Times Square, highlighting small but clean rooms, convenient location near Times Square, and varying levels of customer service satisfaction. Some guests praise the experience and value for money, while others complain about room size, staff attitudes, and issues with cleanliness and service.

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Featured Content
  • Well located, clean if you don't look at the details forgotten by the housekeeping staff. Small room but two people are fine.Receptionist not pleasant.

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Size
  • The Pod have no refrigerator or microwave oven in the room and the t.v. didn't get the basketball channels. I will never come back. This one is on me!Rooms: Rooms are small

    Sentiment
    • Negative
    Content
    • Room Cleanliness and Size
  • It's pricey $$ but for the Service and Comfort...Well worth it...Peace ✌

    Sentiment
    • Positive
    Content
    • Value for Money
  • Very decent hotel in terms of price/quality, the room was calm, great view too

    Sentiment
    • Positive
    Content
    • Value for Money
  • ARNAQUE ! Ils prélèvent deux fois le montant du séjour !!!! Sans réponse par mail ni par téléphones !! Une honte, à fuir !!!

    Sentiment
    • Negative
    Content
    • Customer Service and Staff
  • I stayed here for the second time. Yes, the rooms are small but it contains everything you need. Not to mention the perfect location with the few mintues walk to PABT and Time SQ.

    Sentiment
    • Positive
    Content
    • Location and Nearby Activities
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Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Pod Times Square based on online reviews collected from Google Business. The analysis helps Hotel Managers, Hospitality Consultants, Travel Agents, Market Researchers, Real Estate Investors to discover insights into what people love, dislike, and need.

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