Park Central Hotel New York: Mixed Reviews and Location Woes
Unlock Insights: Park Central Hotel NY Customer Feedback Report

Park Central Hotel New York: Mixed Reviews and Location Woes

870 7th Ave, New York, NY 10019, United States

Mixed reviews for Park Central Hotel New York, with mentions of elevator issues, unfriendly staff, lack of amenities, and room cleanliness problems. Despite a great location near Central Park, guests experienced issues with noise, delays, and overall service quality, impacting their stay. Complaints range from elevator wait times, heating and cooling problems, to challenges with room access and cleanliness. Some guests praised the comfortable bed and room size but highlighted the need for better customer service and maintenance. The hotel's prime location in Manhattan was a significant positive aspect, but issues like slow elevators, lack of basic amenities, and staff rudeness affected the overall guest experience.

Best for
  • Hotel Managers
  • Customer Service Trainers
  • Travel Industry Analysts
  • Marketing Professionals
  • Quality Assurance Specialists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • Great hotel, great value, great location and nice staff. My room was nice and big and so was the bed! The only complain I have is that the elevator is being renovated, apparently it has been months. It’s sometimes annoying especially in the morning as people need to check out.

    Sentiment
    • Positive
    Content
    • Room Comfort & Amenities

  • Terrible experience here, lifts weren’t working and found out they haven’t been for a year. Had to carry two big suitcases up 11 flights of stairs, further to that the Wifi was down. Only good thing about this place was the location.Rooms: Small, no fridge.

    Sentiment
    • Negative
    Content
    • Elevator Issues

  • Estuvimos la semana pasada,fue todo genial,la limpieza,el servicio,la ubicación, incluso los ascensores,los comentarios negativos al respecto son una exageración.Por poner una pega es la demora de la devolución de la fianza, que todavía no nos lo han ingresado.Por cierto la limpieza de la habitación espectacular....

    Sentiment
    • Positive
    Content
    • None

  • Situation géographique exceptionnelle ! Par contre ménage limite et trop d'attente aux ascenseurs....

    Sentiment
    • None
    Content
    • Location & Convenience

  • Visiting from the UK …the staff were friendly and respectful…the room was lovely and clean and the location was spot on 👍…..going to visit again next year for sure 🇺🇸

    Sentiment
    • Positive
    Content
    • Staff Service & Attitude

  • Sto soggiornando in questo hotel mi trovo benissimo,centrale ben collegato,pulizia ok,personale gentile.consiglio,non abbiamo avuto problemi con gli ascensori come segnalato da molti.

    Sentiment
    • Positive
    Content
    • Elevator Issues
  • See All Reviews
Sentiment Analysis (of 30 reviews)
20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Key Insights: Lotte New York Palace Customer Feedback Report
    Google Business Reviews 101
  2. Unlock Guest Satisfaction Secrets at Crowne Plaza Times Square
    Google Business Reviews 101
  3. In-Depth Analysis: The Knickerbocker Customer Feedback
    Google Business Reviews 74
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Park Central Hotel New York based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel Industry Analysts, Marketing Professionals, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.