Park Central Hotel New York: Mixed Reviews and Location Woes
Unlock Insights: Park Central Hotel NY Customer Feedback Report

Park Central Hotel New York: Mixed Reviews and Location Woes

870 7th Ave, New York, NY 10019, United States

Mixed reviews for Park Central Hotel New York, with mentions of elevator issues, unfriendly staff, lack of amenities, and room cleanliness problems. Despite a great location near Central Park, guests experienced issues with noise, delays, and overall service quality, impacting their stay. Complaints range from elevator wait times, heating and cooling problems, to challenges with room access and cleanliness. Some guests praised the comfortable bed and room size but highlighted the need for better customer service and maintenance. The hotel's prime location in Manhattan was a significant positive aspect, but issues like slow elevators, lack of basic amenities, and staff rudeness affected the overall guest experience.

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  • Great hotel, great value, great location and nice staff. My room was nice and big and so was the bed! The only complain I have is that the elevator is being renovated, apparently it has been months. It’s sometimes annoying especially in the morning as people need to check out.

    Sentiment
    • Positive
    Content
    • Room Comfort & Amenities

  • Terrible experience here, lifts weren’t working and found out they haven’t been for a year. Had to carry two big suitcases up 11 flights of stairs, further to that the Wifi was down. Only good thing about this place was the location.Rooms: Small, no fridge.

    Sentiment
    • Negative
    Content
    • Elevator Issues

  • Estuvimos la semana pasada,fue todo genial,la limpieza,el servicio,la ubicación, incluso los ascensores,los comentarios negativos al respecto son una exageración.Por poner una pega es la demora de la devolución de la fianza, que todavía no nos lo han ingresado.Por cierto la limpieza de la habitación espectacular....

    Sentiment
    • Positive
    Content
    • None

  • Situation géographique exceptionnelle ! Par contre ménage limite et trop d'attente aux ascenseurs....

    Sentiment
    • None
    Content
    • Location & Convenience

  • Visiting from the UK …the staff were friendly and respectful…the room was lovely and clean and the location was spot on 👍…..going to visit again next year for sure 🇺🇸

    Sentiment
    • Positive
    Content
    • Staff Service & Attitude

  • Sto soggiornando in questo hotel mi trovo benissimo,centrale ben collegato,pulizia ok,personale gentile.consiglio,non abbiamo avuto problemi con gli ascensori come segnalato da molti.

    Sentiment
    • Positive
    Content
    • Elevator Issues
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