Park Central Hotel New York: Mixed Reviews and Location Woes
Unlock Insights: Park Central Hotel NY Customer Feedback Report
๎870 7th Ave, New York, NY 10019, United States
Mixed reviews for Park Central Hotel New York, with mentions of elevatorissues, unfriendly staff, lack of amenities, and roomcleanliness problems. Despite a great location near Central Park, guests experienced issues with noise, delays, and overall service quality, impacting their stay. Complaints range from elevator wait times, heating and cooling problems, to challenges with room access and cleanliness. Some guests praised the comfortable bed and room size but highlighted the need for better customer service and maintenance. The hotel's prime location in Manhattan was a significant positive aspect, but issues like slow elevators, lack of basic amenities, and staff rudeness affected the overall guest experience.
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Great hotel, great value, great location and nice staff. My room was nice and big and so was the bed! The only complain I have is that the elevator is being renovated, apparently it has been months. Itโs sometimes annoying especially in the morning as people need to check out.
Sentiment
Positive
Content
Room Comfort & Amenities
Terrible experience here, lifts werenโt working and found out they havenโt been for a year. Had to carry two big suitcases up 11 flights of stairs, further to that the Wifi was down. Only good thing about this place was the location.Rooms: Small, no fridge.
Sentiment
Negative
Content
Elevator Issues
Estuvimos la semana pasada,fue todo genial,la limpieza,el servicio,la ubicaciรณn, incluso los ascensores,los comentarios negativos al respecto son una exageraciรณn.Por poner una pega es la demora de la devoluciรณn de la fianza, que todavรญa no nos lo han ingresado.Por cierto la limpieza de la habitaciรณn espectacular....
Sentiment
Positive
Content
None
Situation gรฉographique exceptionnelle ! Par contre mรฉnage limite et trop d'attente aux ascenseurs....
Sentiment
None
Content
Location & Convenience
Visiting from the UK โฆthe staff were friendly and respectfulโฆthe room was lovely and clean and the location was spot on ๐โฆ..going to visit again next year for sure ๐บ๐ธ
Sentiment
Positive
Content
Staff Service & Attitude
Sto soggiornando in questo hotel mi trovo benissimo,centrale ben collegato,pulizia ok,personale gentile.consiglio,non abbiamo avuto problemi con gli ascensori come segnalato da molti.
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