Mixed Reviews for Nano Hearing Aids: Customer Service Praised, Quality Concerns Raised
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Mixed Reviews for Nano Hearing Aids: Customer Service Praised, Quality Concerns Raised

Nano Hearing Aids faces mixed reviews on Trustpilot, with customers praising aspects like customer service, ease of use, and value for money. However, issues of product quality, slow delivery, and dissatisfaction with the return policy have been raised. Some customers have experienced multiple product failures and expressed frustration with the refund process. Despite this, positive feedback highlights helpful and knowledgeable customer service representatives. Overall, Nano Hearing Aids balances positive experiences with challenges related to product reliability and customer satisfaction.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Easy to use and a nice clear sound

    Easy to use and a nice clear sound. A great value. Spending thousands of dollars is not necessary. Thanks

    Sentiment
    • Positive
    Content
    • Product Quality
    Apr 20, 2024
  • My Nano Experience

    The agent that assisted me was very patient and made sure I was helped before we hung up. Thank You

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 19, 2024
  • I purchased these for my wife and I

    I purchased these for my wife and I. I tried them and their quality was very sub par and to set them with the tiny buttons is something physically we are to o old to do. We need hearing aids that can be controlled by our IPhones. I need instructions how to return these two pairs within the 45 days you promised to accept return the items with a full refund of the $800+ . Please respond with the easiest way to make this happen. Thanks

    Sentiment
    • Negative
    Content
    • Return Process
    Apr 16, 2024
  • One of the aids failed to work o

    One of the aids failed to work or change after using it twice..4 months old...

    Sentiment
    • Negative
    Content
    • Product Performance
    Apr 15, 2024
  • Great service experience

    The customer service rep was very knowledgeable of the product and very easy to work with.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 15, 2024
  • dont like to hard to put on and get…

    dont like to hard to put on and get lotsd

    Sentiment
    • Positive
    Content
    • Ease of Use
    Apr 15, 2024
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Sentiment Analysis (of 30 reviews)
56 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Nano Hearing Aids  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Directors, Market Researchers, Brand Managers, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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