Motionleap by Lightricks: Mixed Feedback on Export Issues, Limited Updates, and High Pricing
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Motionleap by Lightricks: Mixed Feedback on Export Issues, Limited Updates, and High Pricing

Mixed reviews for Motionleap by Lightricks with users expressing frustration over export issues, lack of updates, and high pricing. Complaints include frequent crashes, canceled exports, unresponsive customer service, and limited template variety. Despite some positive feedback on app functionality, many users feel disappointed with the lack of new features and the recent price increase.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Almost perfect, except for?

    It’s a really good app, the only issue is that they don’t have enough updates. You quickly run out of templates and your posts start to look the same. I had it for a year and I was stuck with the same templates and effects.

    Sentiment
    • None
    Content
    • Lack of Updates and New Features
    Mar 11, 2024
  • Tried demo and purchased annual plan but download/export stopped working after purchase.

    After testing the demo and opting for the annual plan, I encountered issues with download/export functionality post-purchase. Despite paying $60 for the annual plan, customer support seems nonexistent. However, the app's demo mode displayed impressive features, I just wish they worked as promised.

    Sentiment
    • Negative
    Content
    • Customer Support
    Mar 06, 2024
  • Beware of the default ON of “share usage data”

    I just found out this app sneakily without my permission had the “share usage data” set to on rather than having asked me for permission prior. Apple shouldn’t allow this type of data sharing by default. I’m wondering how they got around it. I’m reporting this to Apple.

    Sentiment
    • Negative
    Content
    • Data Privacy and Sharing
    Feb 20, 2024
  • Won’t download the Video

    I bought the subscription but everytime I try to export it cancels

    Sentiment
    • Negative
    Content
    • Subscription and Pricing
    Feb 19, 2024
  • Pop ups

    You’re gonna hit me with THREE pop-ups when I start the app, really? Hacks.

    Sentiment
    • Negative
    Content
    • User Experience and Pop-ups
    Feb 16, 2024
  • Where can I find support?

    Just subscribed, everyone I try to export the app says “cancelled”. I’m frustrated.

    Sentiment
    • Negative
    Content
    • Exporting and Downloading Issues
    Jan 18, 2024
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Sentiment Analysis (of 30 reviews)
-33 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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