Mixed reviews for Motionleap by Lightricks with users expressing frustration over exportissues, lack of updates, and high pricing. Complaints include frequent crashes, canceled exports, unresponsive customer service, and limited template variety. Despite some positive feedback on app functionality, many users feel disappointed with the lack of new features and the recent price increase.
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It’s a really good app, the only issue is that they don’t have enough updates. You quickly run out of templates and your posts start to look the same. I had it for a year and I was stuck with the same templates and effects.
Sentiment
None
Content
Lack of Updates and New Features
Mar 11, 2024
Tried demo and purchased annual plan but download/export stopped working after purchase.
After testing the demo and opting for the annual plan, I encountered issues with download/export functionality post-purchase. Despite paying $60 for the annual plan, customer support seems nonexistent. However, the app's demo mode displayed impressive features, I just wish they worked as promised.
Sentiment
Negative
Content
Customer Support
Mar 06, 2024
Beware of the default ON of “share usage data”
I just found out this app sneakily without my permission had the “share usage data” set to on rather than having asked me for permission prior. Apple shouldn’t allow this type of data sharing by default. I’m wondering how they got around it. I’m reporting this to Apple.
Sentiment
Negative
Content
Data Privacy and Sharing
Feb 20, 2024
Won’t download the Video
I bought the subscription but everytime I try to export it cancels
Sentiment
Negative
Content
Subscription and Pricing
Feb 19, 2024
Pop ups
You’re gonna hit me with THREE pop-ups when I start the app, really? Hacks.
Sentiment
Negative
Content
User Experience and Pop-ups
Feb 16, 2024
Where can I find support?
Just subscribed, everyone I try to export the app says “cancelled”. I’m frustrated.
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This page displays purchase options and a preview of the customer feedback analysis report for Motionleap by Lightricks based on online reviews collected from App Store. The analysis helps Mobile App Developers, UX/UI Designers, Product Managers, Digital Marketers, Customer Experience Strategists to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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