Luxurious Central Hotel with Excellent Indian Food and Top-Notch Service
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Luxurious Central Hotel with Excellent Indian Food and Top-Notch Service

54 Buckingham Gate, London SW1E 6AF, United Kingdom

Luxurious hotel with excellent Indian food options and top-notch service in a central location near Buckingham Palace. Positive feedback on room quality, with occasional issues in cleanliness and service speed. Guests highlight exceptional staff members who provided above-and-beyond customer service experiences. Recommendations for improvements include addressing room cleanliness consistency, elevator maintenance, and breakfast wait times.

Best for
  • Hotel Managers
  • Customer Service Analysts
  • Hospitality Consultants
  • Marketing Professionals
  • Travel and Tourism Researchers

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Featured Content
  • Had a sumptuous Vishu lunch @ Quilon. Great food, excellent service and good ambience

    Sentiment
    • Positive
    Content
    • Indian Cuisine Appreciation
  • Świetny, luksusowy hotel. Pyszne indyjskie jedzenie, ładne pokoje, spa. Obsługa na najwyższym poziomie. Polecam też indyjską restaurację Quilon z gwiazdką Michelin.

    Sentiment
    • Positive
    Content
    • Indian Cuisine Appreciation
  • Amazing hospitality. Beautiful rooms. Excellent service. Best location. Overall a 5/5.

    Sentiment
    • Positive
    Content
    • Overall Customer Experience
  • Walkability: All the tube station are nearby, bus station ,london eye,big ben everything which you would like to see even in one day is nearbyFood & drinks: There are several cafe,eateries besides st james hotel

    Sentiment
    • Positive
    Content
    • Location Advantage
  • Service provided by the Manager RIDGE , PRAVATI, ERICK ,RAM and the rest of the hotel staff. above and beyond customer service is what we experienced. Will definitley go back.

    Sentiment
    • Positive
    Content
    • Staff Service Excellence
  • Perfect location and great rooms. The whole hotel was maintained to a high standard and the service is second to none. Highly recommended for a city stay.

    Sentiment
    • Positive
    Content
    • Overall Customer Experience
  • See All Reviews
Sentiment Analysis (of 30 reviews)
63 Net Promoter
Score
Popular Topics (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for St. James’ Court London, A Taj Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Hospitality Consultants, Marketing Professionals, Travel and Tourism Researchers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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