Hotel EMC2, Autograph Collection: Unique Design, Comfortable Rooms & Great Location in Chicago
Unlock Insights: Hotel EMC2 Customer Feedback Analysis

Hotel EMC2, Autograph Collection: Unique Design, Comfortable Rooms & Great Location in Chicago

228 E Ontario St, Chicago, IL 60611, United States

Hotel EMC2, Autograph Collection in Chicago receives generally positive feedback for its unique design, comfortable rooms, friendly staff, and great location near Michigan Avenue. Guests appreciate the modern industrial styling, luxurious bathrobes, convenient amenities like the in-house robots, and the quality of the Albert restaurant. However, some reviewers mention issues with breakfast availability, locked patio areas, occasional service lapses, and unexpected charges. Overall, the hotel stands out for its artistic atmosphere, upscale experience, and proximity to key attractions in downtown Chicago.

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  • Travel Consultants
  • Marketing Professionals
  • Interior Designers
  • Customer Experience Analysts

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Great location! Close to wonderful shopping g and delicious food.

    Sentiment
    • Positive
    Content
    • Location & Accessibility

  • Great hotel, great room, comfortable bed,

    Sentiment
    • Positive
    Content
    • Room Quality

  • Unique boutique hotel, centrally located blocks away from Michigan Avenue.

    Sentiment
    • Positive
    Content
    • Location & Accessibility

  • Great hotel and great staff. Special thanks to Aubrey, Gwen & Gabriel

    Sentiment
    • Positive
    Content
    • Staff & Customer Service

  • Phenomenal hotel, very luxurious. LOVE their bathrobes!

    Sentiment
    • Positive
    Content
    • Amenities & Facilities

  • The Casareccia Pasta will be the one of the only reasons I come back to Chicago. Oh, and Ryan, just the right amount of attentiveness. He made the experience calm and easy. Thanks for a great meal!

    Sentiment
    • Positive
    Content
    • Restaurant & Food Experience
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Sentiment Analysis (of 30 reviews)
83 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hotel EMC2, Autograph Collection based on online reviews collected from Google Business. The analysis helps Hotel Managers, Travel Consultants, Marketing Professionals, Interior Designers, Customer Experience Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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