Mixed Reviews: Cleanliness and Hospitality Shine at Holiday Inn Chicago O'Hare Area
Unlock Insights: Holiday Inn Chicago Customer Feedback Analysis

Mixed Reviews: Cleanliness and Hospitality Shine at Holiday Inn Chicago O'Hare Area

5615 N Cumberland Ave, Chicago, IL 60631, United States

Guests praised the cleanliness and helpful staff at Holiday Inn Chicago O'Hare Area, particularly appreciating the shuttle service, clean rooms, and welcoming atmosphere. However, some reviewers noted issues with room maintenance, unresponsive front desk, and noise disturbances. Bar Louie received mixed reviews, with some highlighting great food and service, while others mentioned slow service and automatic gratuity. Overall, the hotel offers convenient location, reliable shuttle, and pleasant rooms, but improvements are needed in customer service and room upkeep.

Best for
  • Hotel Managers
  • Customer Service Trainers
  • Travel Industry Consultants
  • Hospitality Marketing Professionals
  • Quality Assurance Specialists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
16 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Download
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • Best hotel and breakfast is too good.Safety: GoodFood & drinks: Amazing breakfast

    Sentiment
    • Positive
    Content
    • Restaurant and Food Options

  • Convenient place

    Sentiment
    • Positive
    Content
    • Noise Levels and Ambiance

  • The rooms are so clean and big. I love how they make it clear and they take 15 dollar if something missing. Good job ♥👏🏻

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Maintenance

  • Good one to stay, no free breakfast. $14.95 per person for breakfast buffet which is very similar to free offered Holiday Inn at other locations.

    Sentiment
    • Positive
    Content
    • Room Amenities and Features

  • Loud rooms with 40 year old windows. Old window unit AC. Paint peeling and scuffed. Gaps under doors and funny smells.

    Sentiment
    • Negative
    Content
    • Room Cleanliness and Maintenance

  • Las habitaciones tienen una calefacción y aire acondicionado muy ruidoso. El servicio por la noche no es bueno.

    Sentiment
    • None
    Content
    • Noise Levels and Ambiance
  • See All Reviews
Sentiment Analysis (of 30 reviews)
20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
16 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: Loews Regency NY Customer Feedback Report
    Google Business Reviews 72
  2. Explore In-Depth Feedback Report on Hyatt Place Chicago/Midway
    Google Business Reviews 83
  3. Unlock Key Insights: Aloft Chicago Downtown River North Review Analysis
    Google Business Reviews 96
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Holiday Inn Chicago O'Hare Area, an IHG Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel Industry Consultants, Hospitality Marketing Professionals, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.