The app for Enjoy vehicle sharing faces numerous issues such as lagging, document upload failures, unresponsive customer service, and payment processing problems. Customers report frustrations with registration, rental overcharges, and app crashes, leading to a lack of trust in the service. Multiple users have experienced difficulties updating documents, making payments, and resolving technical issues, resulting in a significant loss of potential users. Overall, the app's functionality, customer support, and reliability are heavily criticized by users, impacting the company's reputation and user retention.
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Canât register. App is broken. Doesnât send text message verification and canât upload documents
The last step, adding driverâs license, perpetually fails for no obvious reason- very frustrating waste of time
Super laggy and annoying sign up process
I canceled the booking and the car was unavailable. App is old and bad to use. Did not get a refund and payed 18$ for no reason
Thought it was my fault but now I read it is not! can't upload my document! fix this!!!
The app does not work. Customer service is totally incompetent. Support is even worse they donât understand technology. You had ONE job to make a simple app work. Major failure. Waste of time.
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