Customers have complained about poor maintenance, cleanliness, and customer service at Budget Alquiler de coches. Issues include hidden charges, inadequate vehicle conditions, unhelpful staff, and long waiting times. Some customers faced difficulties with office closures and lack of information. Major concerns were related to car conditions, extra charges, and unresponsive customer support.
Source: Google Business Reviews of Budget Alquiler de cochesStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Uncover the truth behind Budget Alquiler de coches with our detailed customer feedback analysis. Essential insights for improvement.
Awful service and attention. Phone lines are not answered. They gave me a faulty car and the only solution offered was taking the car back to the office, 100 miles away, to exchange it.
We are waiting in line for 15 minutes and right before we get called the attendant decided to go for a smoke break even though there are 4 people waiting to pick up their car. 0/5. 6 October at 11:05 am.
Terrible customer service, rude, overcharging for 15 min.. filled up the gas tank 10 kms from the airport and got charged 25 eur for âgas supplementâ
Coche with muy poco aceite y with neumatico peligrosoCar with far too little oil and dangerously worn tires
Los vehĂculos a disposiciĂłn tienen muy mal mantenimiento y la limpieza deja mucho que desear
Same company as Avis! Terrible got charges after my rental 30 two days after and 36 2 months after. Customer service calls are not free and it takes hours to get connected to them. Better sixt or europacar!!
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