Zona, Llegadas - Arrivals, Car Rental, 03195 L'Altet, Alicante, Spain
Customers overall praise the staff at SIXT - Alicante Airport for being helpful, friendly, and efficient. Positive comments highlight the quality of service, ease of the rental process, and professionalism. However, there are a few negative reviews mentioning issues with communication, extra charges, and alleged damage scams.
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Al retirar el coche en el aeropuerto, pedí al hombre que nos estaba atendiendo que lo hiciera en castellano. A pesar de lo que le pedí, el empleado de Sixt continuó hablando en inglés. No me explico su rechazo a atendernos en castellano.
Sentiment
Negative
Content
Miscommunication
Kollegen am Empfangschalter sind sehr zuverlässig und Lösungsorentiert👍🏽 Haben für unseren Trip ein super Fahrzeug bekommen. Gerne wieder!
Sentiment
Positive
Content
Vehicle Selection and Quality
Toujours très agréables et à l'écoute, chez Sixt Alicante aeropuerto, vous pouvez y aller les yeux fermés !!!
Sentiment
Positive
Content
Staff Friendliness and Professionalism
Goede vlotte service, voor de eerste x een auto gehuurd via Sixt en dat is zeker een aanrader.
Sentiment
Positive
Content
Customer Service Excellence
Es mi segunda reserva con esta compania, y destaco el estado del cuidado de los vehiculos. En esta ocasion ,tanto a la llegada como en el dia de la entrega , me ha atendido Nicolas en la terminal de Alicante, muy correctamente en ambas ocasiones y muy explicativo en todo, como tambien muy organizada la comunicacion con el Staff.
Sentiment
Positive
Content
Staff Friendliness and Professionalism
I am a regular customer at Sixt Alicante. The staff recognise me and make me feel like a valued customer. They are all incredibly efficient and polite and make the experience of getting your vehicle go without issue every time. I would highly recommend.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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