Mixed Reviews for Billa Online Shop App
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Mixed Reviews for Billa Online Shop App

The reviews for the Billa Online Shop app are mixed, with some users expressing satisfaction and convenience, while others complain about various issues such as missing features, server errors, and difficulty in using the app. The recent update has caused further frustration, with problems including scrolling, accessing orders, and lack of favorites. Despite some positive aspects like good deals and detailed cooking instructions, the overall sentiment is negative, with users comparing the app unfavorably to competitors like Spar and Lidl.

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Custom Date - Oct 23, 2024
Popular Phrases (of 30 reviews)
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  • Schlecht, schlechter,... Abgegebene Bestellungen werden nicht mehr angezeigt...Server Error!! Sortierung der Artikel...sehr umstĂ€ndlich. Die HĂ€lfte der Artikel ist nicht verfĂŒgbar...dann bitte auch nicht auflisten. Bis jetzt auch keine RĂŒckmeldung vom Service Team.

    Sentiment
    • Negative
    Content
    • App Functionality
    Jan 04, 2024

  • Ich kaufe seit 2019 nur mehr im Billa Online Shop ein und bin sehr zufrieden und brauche nicht mehr die Waren in die Wohnung schleppen, da ich auch Knieprobleme habe. Sehr praktisch und in der jetzigen Zeit sehr gut. Und dankeschön dafĂŒr, dass die Favoriten wieder funktionieren. Die Bestellung ist wieder wie bei der alten App. Vielen Dank !

    Sentiment
    • Positive
    Content
    • Delivery Issues
    Dec 21, 2023

  • Leider sind Vorteile und ErmĂ€ĂŸigungen nicht ohne eine Registrierung beim JÖ moglich, welchen man nicht seine Daten geben sollte. Spar macht dies besser was AnonymitĂ€t angeht und aich die app ist um einiges funktionaler als jene vom billa

    Sentiment
    • Negative
    Content
    • App Functionality
    Dec 21, 2023

  • Die neue App ist eine Katastrophe!Wenn man sich die Bestellung nicht gleich am Computer ausdruckt ist derzeit keine Kontrolle bei der Lieferung möglich,weil sich das Fenster mit Bestellungen nicht öffnen lĂ€sst (Anmeldefenster um dann den Zugriff auf gemachte Bestellungen zu bekommen)

    Sentiment
    • Negative
    Content
    • App Functionality
    Dec 06, 2023

  • Die App ist seit dem Update katastrophal geworden. LĂ€sst sich nicht mehr vernĂŒnftig scrollen, da immer die Aufforderung zur Eingabe diverser Einstellungen aufpoppt und das jedes mal. Unbrauchbar und wieder deinstalliert. Die Menschen die so eine App kreieren sollten sich vielleicht ein Beispiel an der Sparapp nehmen.

    Sentiment
    • Negative
    Content
    • App Functionality
    Dec 04, 2023

  • Von 5 Sternen zu 1, App Update fĂŒrchterlich. Kein Dark Modus etc.

    Sentiment
    • Negative
    Content
    • User Interface
    Nov 17, 2023
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Sentiment Analysis (of 30 reviews)
-63 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for BILLA – Apps bei Google Play based on online reviews collected from Google Play. The analysis helps Marketing Professionals, Product Managers, UX/UI Designers, Customer Service Managers, Retail Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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