ARC HOTEL Washington DC Guest Reviews Insights
Unlock Guest Insights: ARC HOTEL Washington DC Review Analysis

ARC HOTEL Washington DC Guest Reviews Insights

824 New Hampshire Ave NW, Washington, DC 20037, United States

ARC HOTEL Washington DC, Georgetown, receives mixed reviews with guests appreciating the location, cleanliness, and friendly staff. However, concerns about noise disturbances, weak amenities like a lack of breakfast and water bottles, and issues with room facilities like TV and heating were raised. Some guests experienced challenges with thin walls, street noise, and room temperature control, impacting their overall satisfaction. The hotel's proximity to GWU and Metro stations was highlighted positively, along with the helpfulness of the staff and the cleanliness of the rooms.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • A short walk to the GWU campus and Metro, great view of the city from the 7th floor, room safe big enough to hold laptop, and bathtub.

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Hotel sem wifi / wifi avariado em todo o hotel

    Sentiment
    • Negative
    Content
    • Amenities (such as WiFi, TV, Parking)

  • It is 12am and the guest in the next room is playing loud music. The dog was barking 30 mins ago. The soundproofing is terrible.

    Sentiment
    • Negative
    Content
    • Noise Disturbance

  • Rats out front. Smell of natural gas in my room

    Sentiment
    • None
    Content
    • Location and Accessibility

  • Staff is wonderful - from the desk clerk, auto attendant and room crews. Clean and comfortable room. Perfect location for our needs.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • En plein centre ville agrĂŠable accessible et très propre 👍

    Sentiment
    • Positive
    Content
    • Location and Accessibility
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Sentiment Analysis (of 30 reviews)
53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ARC HOTEL Washington DC, Georgetown based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Analysts, Hospitality Consultants, Marketing Professionals, Real Estate Investors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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