Dogtra Customer Reviews Analysis
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Dogtra Customer Reviews Analysis

Dogtra customers have mixed experiences with the product quality and customer service. While some praise the knowledgeable and friendly representatives who helped resolve issues promptly, others express frustration with malfunctioning collars, poor communication, and delays in repairs. Positive feedback highlights excellent customer service interactions, efficient problem-solving, and reliable products. However, negative reviews mention defective items, stonewalling on fixes, and concerns about safety for the dogs due to faulty equipment.

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  • Product Managers
  • Customer Service Executives
  • Marketing Professionals
  • Retail Managers
  • Pet Industry Consultants

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Preview

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Custom Date - May 22, 2024
Featured Content
  • Great communication!

    Great communication! They are the best of the best! Great product!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Mar 29, 2024
  • Wonderful customer service

    Penny was fantastic in assisting me with getting replacement transmitters.

    Sentiment
    • Positive
    Content
    • Repair and Replacement Process
    Oct 21, 2023
  • Had an issue with a charger for the…

    Had an issue with a charger for the edge rt. Working with Blake was flawless. He made it such an easy transaction.

    Sentiment
    • Positive
    Content
    • Repair and Replacement Process
    Sep 07, 2023
  • Lot of patience to help me figure out…

    Lot of patience to help me figure out the issue I was having

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Aug 29, 2023
  • Order

    Got my order taken care of on the phone. Trouble with doing it online.

    Sentiment
    • Positive
    Content
    • User Experience
    Aug 21, 2023
  • quick customer support!

    quick customer support!Thanks Blake

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Aug 18, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Dogtra  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Executives, Marketing Professionals, Retail Managers, Pet Industry Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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