Jewelers Mutual Group Review Summary: Easy Application, Affordable Pricing, Great Customer Service
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Jewelers Mutual Group Review Summary: Easy Application, Affordable Pricing, Great Customer Service

Customers generally praise Jewelers Mutual Group for their easy application process, affordable pricing, excellent customer service, and reliable coverage. However, a few reviewers expressed concerns about claim handling and policy cancellations. Overall, Jewelers Mutual Group is appreciated for providing peace of mind through their jewelry insurance services.

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  • Insurance Agents
  • Jewelry Retailers
  • Customer Experience Managers
  • Market Researchers
  • Product Managers

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Custom Date - May 20, 2024
Featured Content
  • Very easy and affordable process to…

    Very easy and affordable process to sign up

    Sentiment
    • Positive
    Content
    • Application Process Ease
    Apr 12, 2024
  • Shelly was an absolute joy to speak…

    Shelly was an absolute joy to speak with. Her help was amazing and she resolved my issues effortlessly. Thank you🥰

    Sentiment
    • Positive
    Content
    • Agent Assistance and Knowledge
    Apr 12, 2024
  • Representative was patient and helpful

    Representative was patient and helpful! Great price to cover my wife’s new bracelet!

    Sentiment
    • Positive
    Content
    • Policy Pricing and Affordability
    Apr 06, 2024
  • Quick and easy!

    The explanations of coverage were easy to understand and the application process was quick.

    Sentiment
    • Positive
    Content
    • Insurance Coverage Details
    Apr 05, 2024
  • Doesn't get any easier

    The renewal process is as easy as it can get. I only review the policy and pricing and then let the renewal process automatically.

    Sentiment
    • Positive
    Content
    • Renewal Process Convenience
    Apr 05, 2024
  • I was fortunate to have Shelly Hart

    I was fortunate to have Shelly Hart, CSA, Customer Care Agent, Personal Group to handle my request for insurance coverage with Jewelers Mutual Group. She patiently helped me through each step of the insurance coverage process. We handled creation of a new account, the quotation for coverage and other essential items of discussion painlessly. Shelly is excellent!

    Sentiment
    • Positive
    Content
    • Agent Assistance and Knowledge
    Apr 03, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
90 Net Promoter
Score
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Jewelers Mutual Group  based on online reviews collected from Trustpilot. The analysis helps Insurance Agents, Jewelry Retailers, Customer Experience Managers, Market Researchers, Product Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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