Mixed Customer Feedback for Pronto Insurance: Quick Service, Affordable Prices, But Concerns Over Error Handling
  • 83 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Pronto Insurance Review Analysis: Insights Unveiled

Mixed Customer Feedback for Pronto Insurance: Quick Service, Affordable Prices, But Concerns Over Error Handling

Pronto Insurance receives mixed reviews from customers. While some praise the quick and easy service, helpful agents like Jasmine, and affordable prices, others express frustration with billing errors, claims processing delays, and website glitches. Positive feedback highlights the efficiency, professionalism, and friendliness of staff members like Isabella and Valeria. However, negative experiences revolve around policy cancellations, customer service issues, and privacy concerns regarding unauthorized additions to policies. Overall, Pronto Insurance's customer satisfaction seems to vary depending on individual interactions and specific situations.

Best for
  • Insurance Agents
  • Customer Service Managers
  • Marketing Professionals
  • Product Managers
  • Business Analysts

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
16 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - May 19, 2024
Featured Content
  • I was a walk in client

    I was a walk in client. Started searching for a quote right away. I had one off my registration on me and the other at home and o was able to get both insured the same day with an affordable price

    Sentiment
    • Positive
    Content
    • Quick Service
    Feb 29, 2024
  • Fast cheap insurance

    Fast cheap insurance, beats all the big brands.

    Sentiment
    • Positive
    Content
    • Affordable Pricing
    Feb 25, 2024
  • The app crashed multiple times while I…

    The app crashed multiple times while I requested a quote. Had to switch to desktop

    Sentiment
    • Positive
    Content
    • Website Experience
    Feb 06, 2024
  • easy to use

    easy to use. friendly menu options

    Sentiment
    • Positive
    Content
    • Website Experience
    Feb 06, 2024
  • Valeria Pacheco was super fast and made…

    Valeria Pacheco was super fast and made the process so easy!

    Sentiment
    • Positive
    Content
    • Quick Service
    Jan 29, 2024
  • The website was very glitchy

    The website was very glitchy. It took three times as long to do this as it should have. And I was connected to a fiberoptic internet network. Just please work on the site.

    Sentiment
    • Negative
    Content
    • Website Experience
    Jan 27, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
76 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
16 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 80
  2. Trustpilot Reviews 86
  3. Trustpilot Reviews 72
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Pronto Insurance  based on online reviews collected from Trustpilot. The analysis helps Insurance Agents, Customer Service Managers, Marketing Professionals, Product Managers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.