Pronto Insurance receives mixed reviews from customers. While some praise the quick and easy service, helpful agents like Jasmine, and affordable prices, others express frustration with billing errors, claims processing delays, and website glitches. Positive feedback highlights the efficiency, professionalism, and friendliness of staff members like Isabella and Valeria. However, negative experiences revolve around policy cancellations, customer service issues, and privacy concerns regarding unauthorized additions to policies. Overall, Pronto Insurance's customer satisfaction seems to vary depending on individual interactions and specific situations.
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Explore mixed reviews on Pronto Insurance: Quick service & affordable prices vs. billing & claim issues.
I was a walk in client. Started searching for a quote right away. I had one off my registration on me and the other at home and o was able to get both insured the same day with an affordable price
Fast cheap insurance, beats all the big brands.
The app crashed multiple times while I requested a quote. Had to switch to desktop
easy to use. friendly menu options
Valeria Pacheco was super fast and made the process so easy!
The website was very glitchy. It took three times as long to do this as it should have. And I was connected to a fiberoptic internet network. Just please work on the site.
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