Triodos Bank: Poor Customer Service and Investment Handling
Unlock Triodos Bank Customer Feedback Secrets
Triodos Bank receives negative reviews regarding its poor customer service, outdated digital banking, unreliable investment advice, and mishandling of Triodos certificates. Customers express frustration with the lack of Apple Pay functionality and the uncertainty surrounding the trading of certificaten. Some reviewers feel deceived by the bank's green principles, while others highlight the difficulties in closing accounts. Despite these criticisms, Triodos Bank's app is praised for its user-friendly interface and sustainable image.
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Asociaal wat ze hebben gedaan met die Triodos certificaten. Eerst mensen lokken met mooie …. praatjes om ze te kopen en dan twee maanden later de boel vastzetten. Van de 8000 is er nog 4000 over..
Sentiment
Negative
Content
Certificaten
Jul 13, 2023
Geen apple pay…
Geen apple pay…. Het is inmiddels 2023 en nog niks bekend!
Sentiment
Negative
Content
Digital Banking
Jul 12, 2023
Ik vertrouwde Triodos op hun verhaal.
Ik vertrouwde Triodos op hun verhaal.Kocht certificaten van de bank. Na 3 jaar niet kunnen terug verkopen uiteindelijk verhandelbaar. 50% verlies.Schande weg reservepotje.
Sentiment
Negative
Content
Investment
Jul 06, 2023
Deze bank biedt mij nog steeds niet de…
Deze bank biedt mij nog steeds niet de mogelijkheid om met mijn telefoon te pinnen. Uiterst ouderwets, en natuurlijk gewoon zeer vervelend. Triodos, bank voor boomers!
Sentiment
Negative
Content
Digital Banking
Jun 14, 2023
4 weken(!!) doorlooptijd om je…
4 weken(!!) doorlooptijd om je zakelijke spaarrekening op te heffen. Wat een.......
Sentiment
Negative
Content
Account Closure
Mar 20, 2023
Top!
Al jarenlang lid. Heel fijn. Perfecte klantenservice. Voelt goed te weten dat mijn geld goed wordt uitbesteed.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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