Studio M Hotel: Mixed Reviews Highlighting Check-In, Cleanliness, and Maintenance
Studio M Hotel Feedback Analysis: Unlock Guest Insights

Studio M Hotel: Mixed Reviews Highlighting Check-In, Cleanliness, and Maintenance

3 Nanson Rd, Singapore 238910

Mixed reviews for Studio M Hotel with common themes of slow check-in process, room cleanliness, and maintenance issues. Guests appreciate the loft concept, convenient location, and friendly staff. Suggestions include improving check-in efficiency, upgrading room conditions, and enhancing air conditioning. Some reviewers mention specific staff members positively and negatively, impacting their overall experience.

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  • Hotel Managers
  • Customer Service Trainers
  • Facility Maintenance Professionals
  • Hospitality Marketing Specialists
  • Quality Assurance Officers

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Popular Phrases (of 30 reviews)
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Featured Content
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  • I only requested the service once because I was not impressed with the cleanliness and service

    Sentiment
    • None
    Content
    • Staff Service and Friendliness

  • rude female staff at the front desk. gave an attitude

    Sentiment
    • Negative
    Content
    • Staff Service and Friendliness

  • Brand new welcome “but we will scrimp and scrooge at every chance we get” drink provided by staff at Memo cafe 19th March 840am

    Sentiment
    • Negative
    Content
    • Facilities Maintenance and Upkeep

  • 복층이라 특이한 경험이었습니다. 웰컴 드링크도 받을 수 있습니다. 대중교통은 접근성이 좋지는 않아요. 조식은 맛있어요.

    Sentiment
    • Positive
    Content
    • Food and Dining Experience

  • โดยรวมถือว่าห้องสวยดี มีครบตามพื้นฐานที่ควรจะมี ปลัก universal อาหารเช้าโอเค รอบๆ มีของขายเยอะ

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness

  • Definitely good rate and worth itNearby activities: OkSafety: OkWalkability: OkFood & drinks: Ok

    Sentiment
    • Positive
    Content
    • Value for Money and Pricing
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Sentiment Analysis (of 30 reviews)
44 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Studio M Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Facility Maintenance Professionals, Hospitality Marketing Specialists, Quality Assurance Officers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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