Steadily Insurance faces mixed reviews, with some customers praising the ease of getting coverage and helpful agents, while others express frustrations over delayed refunds, poor communication, and high coverage options. Positive feedback highlights fast and hassle-free service, knowledgeable representatives, and competitive pricing. On the contrary, negative experiences mention issues with refunds, lack of personal agent relationships, unexpected policy issuances, and challenges with claims processing. Overall, Steadily Insurance's performance seems to be polarized, with a need to address customer service consistency, refund processes, and communication gaps.
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I have changed all my rentals to Steadily Insurance.That is all that is needed to say. Price service great.
Sentiment
Positive
Content
Customer Service Quality
Apr 17, 2024
Thank you Shamika!
Shamika was super helpful in getting my rental property insurance sorted out. She kept me informed throughout and was a pleasure to work with!
Sentiment
Positive
Content
Agent Assistance and Responsiveness
Oct 30, 2023
Being a loyal customer means nothing to…
Being a loyal customer means nothing to you as you CANCELED my policy the moment i made a claim..
Sentiment
Negative
Content
Cancellation Problems
Oct 10, 2023
Quick response
Quick response, provide the quote accustomed to my need, and save me tons of money. Can't recommend them enough
Sentiment
Positive
Content
Policy Purchase Experience
Oct 09, 2023
Finally affordable landlord insurance in Detroit
I have always had a pleasant and productive experience with Steadily. The representative is always knowledgeable and receptive to your individual needs.
Sentiment
Positive
Content
Agent Assistance and Responsiveness
Oct 04, 2023
Josh from Steadily was very helpful
Josh from Steadily was very helpful. He didn't stop until we get a better quote suitable for what we need on our first rental.
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This page displays purchase options and a preview of the customer feedback analysis report for Steadily Insurance based on online reviews collected from Trustpilot. The analysis helps Insurance Executives, Customer Service Managers, Product Managers, Marketing Professionals, Risk Management Specialists to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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