Americo/Great Southern Life Insurance: Mixed Customer Sentiments
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Unveil Customer Insights: Americo/Great Southern Life Insurance

Americo/Great Southern Life Insurance: Mixed Customer Sentiments

Customers have mixed opinions about Americo/Great Southern Life insurance services. While some praise the helpfulness and efficiency of agents like Jalisa and Christopher, others complain about issues with refunds and communication. Overall, there is a general sentiment of appreciation for knowledgeable representatives like Aaron Howard and positive experiences with policy sign-ups and cost savings.

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The sales rep Kathy was very thorough…

    The sales rep Kathy was very thorough and pleasant.

    Sentiment
    • Positive
    Content
    • Agent Assistance and Knowledge
    Mar 28, 2023
  • My salesman

    My salesman, Arron Howard explained everything clearly to me and followed up with me in a timely manner. I feel he went on and above to answer all my concerns and get my application processed.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Jan 09, 2023
  • Greg Block did an outstanding job…

    Greg Block did an outstanding job dealing with all the kinks in the path to my new policy and helping me zero in on what I needed - just in time!!! Many thanks!this in spite of the poor telephone technology redirecting calls from Chris to my voicemail instead of my phone. I couldn't keep in contact with Chris, therefore. Calls to him went directly to company voicemail. NOT HELPFUL!!!!

    Sentiment
    • Positive
    Content
    • Communication and Responsiveness
    Dec 15, 2022
  • Tyler was very helpful

    Tyler was very helpful, explaining all details for sign up,

    Sentiment
    • Positive
    Content
    • Policy Application Process
    Dec 09, 2022
  • Courteous

    Courteous, complete and quick service.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Nov 24, 2022
  • Easy

    Easy, efficient, broker was knowledgeable.

    Sentiment
    • Positive
    Content
    • Policy Application Process
    Nov 11, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
73 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Americo/Great Southern Life  based on online reviews collected from Trustpilot. The analysis helps Insurance Agents, Customer Service Managers, Product Managers, Marketing Professionals, Financial Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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