Mixed Feedback on PETLIBRO Products: Quality Praises, Durability Concerns, and Service Disappointments
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PETLIBRO Feedback Analysis: Quality, Service & Design Insights

Mixed Feedback on PETLIBRO Products: Quality Praises, Durability Concerns, and Service Disappointments

Mixed feedback on PETLIBRO products, with praises for water fountains but complaints on durability and customer service. Customers highlight issues with filters, cords, and design flaws, leading to dissatisfaction with returns and communication. Some faced challenges with product functionality, while others praised easy assembly and pet satisfaction with the feeders. Concerns raised about the company's responsiveness, delivery issues, and lack of phone support. Overall, customers appreciate the products' quality but express disappointment in certain aspects of their experience with PETLIBRO.

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Custom Date - Nov 05, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great experience

    Great experience. Shipping a little slow

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Aug 16, 2022
  • Easy to manage!

    My cat got used to it right away! Perfect!

    Sentiment
    • Positive
    Content
    • Product Quality
    Aug 08, 2022
  • wish it was easier to fill

    wish it was easier to fill

    Sentiment
    • Positive
    Content
    • Product Quality
    Aug 02, 2022
  • Fast response to my order

    Fast response to my order, product well-packed.

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Aug 02, 2022
  • Excellent product

    Excellent product! Very happy. Thank you!

    Sentiment
    • Positive
    Content
    • Product Quality
    Aug 02, 2022
  • I really like this item

    I really like this item. My cats seem to drink out of thedishe better.

    Sentiment
    • Positive
    Content
    • Product Quality
    Aug 01, 2022
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Sentiment Analysis (of 30 reviews)
48 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for PETLIBRO  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Executives, Marketing Professionals, E-commerce Managers, Quality Assurance Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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