Mixed Feedback for Notion: Ease of Use and Customer Service Praised, Sensor Malfunctions and Poor Support Criticized
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Mixed Feedback for Notion: Ease of Use and Customer Service Praised, Sensor Malfunctions and Poor Support Criticized

Notion Customer Feedback Analysis: Insights Revealed

Notion receives mixed reviews with customers praising the ease of use, helpful devices, and excellent customer service, while others complain about sensor malfunctions, false alarms, and poor customer support responsiveness. Positive feedback highlights the product's ability to detect leaks and provide timely alerts, along with convenient features. However, negative comments mention issues like sensors losing signal, false alarms, and difficulties with the setup process.

Source: Trustpilot Reviews of Notion 

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Customer Feedback Analysis of Notion 

Explore the mixed customer feedback on Notion: from ease of use and excellent service to sensor issues and support woes.

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Custom Date - Dec 28, 2024
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  • 100% Empfehlung

    Bestes Notepad Programm dadraussen wenn man es richtig benutzt

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 16, 2024
  • I repeatedly emailed asking for an…

    I repeatedly emailed asking for an update on the package and never got an answer. I was concerned that it may have been scam.

    Sentiment
    • None
    Content
    • Delivery and Setup Process
    Jan 28, 2024
  • Called for support 2 days ago

    Called for support 2 days ago. Requested call back.Still awaiting.In addition waited over 1 month for 8 sensors.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jan 27, 2024
  • Sensors Save Us!

    The sensors are easy to activate and work so well! They have alerted us on a couple of occasions that we had a leak. We were so happy we expanded our collection! Well worth it!

    Sentiment
    • Positive
    Content
    • Sensor Reliability
    Dec 10, 2023
  • The customer service is really 5 star

    The customer service is really 5 star. My concern was addressed right away. Thank you

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Nov 20, 2023
  • Good product

    An easy way to keep track of different areas of my home at an affordable price. The app is easy to navigate.

    Sentiment
    • Positive
    Content
    • Ease of Use and Setup
    Nov 16, 2023
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Sentiment Analysis (limited preview)
37 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Notion  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Support Managers, Quality Assurance Specialists, Marketing Professionals, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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