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Nike Customer Service Complaints and Issues

Nike Customer Service Complaints and Issues

40 reviews between Oct 30, 2023 and Nov 06, 2023.

Nike customer service receives numerous complaints regarding their support, service, and returns. Customers report difficulties in receiving refunds, unhelpful chat representatives, and issues with wrong sizes and missing items. Some customers also criticize Nike for supporting controversial causes and having poor website functionality.

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40 reviews between Oct 30, 2023 and Nov 06, 2023.

Oct 30, 2023 - Nov 06, 2023

Featured Content

  • Alles war top Lieferung warschnell und…

    Alles war top Lieferung warschnell und ware war auch gut

    Sentiment
    • Positive
    Content
    • Product Availability
    Nov 06, 2023
  • Service client déplorable

    Service client déplorable. Aucune réponse au mail suite à un défaut d'article commandé en ligne. A fuir

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 06, 2023
  • Normally good but recently the sizing…

    Normally good but recently the sizing of the new running clothing is hit or miss. I never know whether too size up or size down. They need to state more clearly on their site about certain products fitting differently.

    Sentiment
    • Positive
    Content
    • Product Quality
    Nov 04, 2023
  • our family always trust nike products…

    our family always trust nike products like clothing, sportwear, sport shoes and others product alway make us satisfied to wear it

    Sentiment
    • Positive
    Content
    • Product Quality
    Nov 04, 2023
  • In Juni schoenen terug gestuurd omdat…

    In Juni schoenen terug gestuurd omdat deze kapot gingen binnen 2 maanden. Zouden wat laten weten binnen 3 weken nogsteets krijg ik geen antwoord of oplossing. Al zo vaak contact op genomen maar je wordt van t kastje naar de muur gestuurd..

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 03, 2023
  • Worst customer service Nike company

    Worst customer service Nike company. Called so many times but they are not responding back on timely manner. Claim num is 91682431. Still waiting called almost 15 times. Very bad

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 03, 2023
  • Nike

    Nike. Supporting a murdering occupying state who targets innocent babies and children especially. Boycott these genocide supporters. JUST DO IT.

    Sentiment
    • Negative
    Content
    • Product Availability
    Nov 01, 2023
  • Don't ever buys from these guys because…

    Don't ever buys from these guys because you only have 15 minutes to cancel your order. And there after its tough luck on you ... EVELYN NOT HELPFUL AT ALL.

    Sentiment
    • Negative
    Content
    • Ordering Process
    Nov 01, 2023
  • Rachel excellente vendeuse sur le site…

    Rachel excellente vendeuse sur le site Nike de Lille,agreable souriante aimable gentille.Je recommande Ă  1000000%

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 31, 2023
  • Pinsamt

    Pinsamt. BestÀller ett par skor airmax och noterar att kanten pÄ frÀmre delen ligger lös i jmf med höger sko. Försöker nÄ deras service och de Àr ju omöjligt. Vet nÄgon hur man löser det sÄ jag kan fÄ det utbytt och ej returnet? Sista gÄngen jag bestÀller ett par skor frÄn nike.

    Sentiment
    • Negative
    Content
    • Product Quality
    Oct 31, 2023
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Sentiment Analysis

-50 Net Promoter
Score

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