Modivo.pl Review Summary: Significant Customer Dissatisfaction and Service Issues
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Modivo.pl Review Summary: Significant Customer Dissatisfaction and Service Issues

Insightful Modivo.pl Customer Feedback Analysis Report

Modivo.pl has received overwhelmingly negative feedback from customers, with a poor rating of 2.2 out of 5 on Trustpilot. Common complaints include unfulfilled orders, lack of communication, and delays in refunds. Many customers report their orders being canceled without explanation or not receiving their purchased items at all. The customer service experience is described as frustrating, with difficulties in reaching support via email or phone. While a few reviews mention positive experiences regarding product quality and timely delivery, the overall sentiment indicates significant issues with the online shopping process, leading to a growing number of dissatisfied customers who warn others against using the platform.

Source: Trustpilot Reviews of modivo.pl is rated "Poor" with 2.2 / 5

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Customer Feedback Analysis of modivo.pl is rated "Poor" with 2.2 / 5

Uncover insights from our in-depth analysis of Modivo.pl's customer feedback with a focus on service issues and satisfaction.

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Custom Date - Jul 09, 2025
Popular Phrases (limited preview)
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  • Szeroki asortyment męskiej oferty

    Szeroki asortyment męskiej oferty , polecam

    Sentiment
    • Positive
    Content
    • Positive Shopping Experience
    Jun 14, 2025
  • Chce usunąć zgodę marketingową

    Chce usunąć zgodę marketingową, ciągle dostaje spam smsów, jednak nie mam konta na ich stronie, dodzwonić się nie da a na e mail nie odpowiadają…radzę uważać

    Sentiment
    • Negative
    Content
    • Contact Accessibility
    Jun 12, 2025
  • Buty aronautica militare

    Bardzo szybkie zamówienie klarowny formularz i przesyłka w terminie. ☺️☺️☺️☺️☺️ Buty świetnej jakości. Jestem bardzo zadowolona.

    Sentiment
    • Positive
    Content
    • Positive Shopping Experience
    Jun 11, 2025
  • Szybkość działania!!!

    Szybkość działania!!!

    Sentiment
    • Positive
    Content
    • Positive Shopping Experience
    Jun 11, 2025
  • Kupiliśmy tam bardzo dobrej jakości i…

    Kupiliśmy tam bardzo dobrej jakości i wygodne buty marki Marco Shoes. Szybka dostawa.

    Sentiment
    • Positive
    Content
    • Positive Shopping Experience
    Jun 11, 2025
  • brak zrealizowanego…

    brak zrealizowanego zamowienia,infolinia to jakis zart po ponad godzinie oczekiwania na konsultanta brak informacji,

    Sentiment
    • Negative
    Content
    • Customer Service Problems
    Jun 11, 2025
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Sentiment Analysis (limited preview)
-62 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for modivo.pl is rated "Poor" with 2.2 / 5 on Trustpilot based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Consumer Insights Analysts, Customer Experience Strategists, Retail Industry Consultants, Digital Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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