Mixed Reviews for Kimpton Hotel Monaco Washington DC
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Mixed Reviews for Kimpton Hotel Monaco Washington DC

Insightful Feedback Analysis for Kimpton Hotel Monaco DC

700 F St NW, Washington, DC 20004, United States

Mixed reviews for Kimpton Hotel Monaco Washington DC. While some guests praised the staff, location, and service, others highlighted issues with room quality, front desk efficiency, and noise disturbances. Complaints included dated rooms, unhelpful front desk staff, musty basement rooms, and loud disturbances from the restaurant. Positive aspects mentioned were the convenient location, pet-friendly policy, and excellent service from specific staff members.

Source: Google Business Reviews of Kimpton Hotel Monaco Washington DC

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Customer Feedback Analysis of Kimpton Hotel Monaco Washington DC

Explore in-depth feedback on Kimpton Hotel Monaco DC. Uncover insights on service, rooms, staff, and more for strategic improvements.

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  • EXCELLENTLOCATION AND INCREDIBLE SERVICE BY MS. NICOLE AND REINA.MOHAMMAD IN SUICASES HANDLING WAS AMAZING ALSO.THE REST FOOD WAS WONDERFUL.LOOKING FORWARD TO RETURN.NICOLE Y REINA YOU BOTH RUN THAT FRONT DESK VERY WELL.THANK YOU MRS FADEL

    Sentiment
    • Positive
    Content
    • Location and Service Quality

  • I was at the Super Bowl game and I me An amazing bartender, great service even though it was super packed. My experience was great! JR was A superb manager he made sure all my needs were met to the T!!

    Sentiment
    • Positive
    Content
    • Overall Experience and Recommendations

  • I cannot say enough good things about this property. We just stayed here for the umpteenth time and the staff is fantastic, the bar is stellar and the location is second to none. Highly recommend.

    Sentiment
    • Positive
    Content
    • Location and Service Quality

  • Nearby activities: Across from National Portrait Gallery and three blocks always from National MallWalkability: Close to the National MallNoteworthy details: Pet friendly ❤️

    Sentiment
    • Positive
    Content
    • Hotel Amenities and Features

  • AVOID BASEMENT ROOMS. Didn't know it was the basement until my room was assigned. Cramped and humid. I heard the rooms on other floors were nice. Staff were friendly and helpful.

    Sentiment
    • None
    Content
    • Room Conditions and Cleanliness

  • Beware the rooms located in proximity to (in hotel) event spaces. But generally a wonderful hotel with exceptional character and meets the expected comforts. Proximity to area attractions is good if that is desired.

    Sentiment
    • Positive
    Content
    • Room Conditions and Cleanliness
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23 Net Promoter
Score
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