Critical Feedback on Noom Subscription Service and Effectiveness
In-Depth Noom Customer Feedback Analysis Report
Noom faces significant criticism for its subscriptioncancellation process, high costs, lack of tailored content, and poor customer service. Users express frustration with unexpected charges, difficulty canceling subscriptions, and limited effectiveness of the program. Despite some positive feedback on weight loss results and helpful tips, the overall sentiment is negative due to issues with billing, service quality, and program value.
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Been enjoying Noom. Learning skills I thought I already knew, but the way they are presented makes it easier to put into practice. Lost over 20 lbs in 2 months.
Sentiment
Positive
Content
Weight Loss Progress
Apr 17, 2024
Simple tools are easier to keep using
Gives me a way to re-center myself on my goals. Easy lookup for foods so I know what I'm eating And where I am in my day.
Sentiment
Positive
Content
App Functionality
Apr 12, 2024
Si te intentas dar de baja te siguen…
Si te intentas dar de baja te siguen cobrando lo mismo... no hay manera de anular el cobro, cuidado no paguéis con un medio automático tipo paypal.
Sentiment
Negative
Content
Payment Concerns
Apr 01, 2024
VERY, VERY DISAPPOINTED
I have just joined Noom and then found out I cannot download the app on my android phone?? what is that about!!
Sentiment
Negative
Content
App Functionality
Mar 31, 2024
Scammers
Scammers! Nehmen Sie nicht einmal das Probeabo und vor allem geben Sie denen NIEMALS ihr Daten, trotz Kündigung wird alle 3 Monate abgebucht, unglaublich.
Sentiment
Negative
Content
Payment Concerns
Mar 28, 2024
Keine Antwort auf Mails, aber Beträge buchen sie ab
die Beträge werden abgezogen, aber auf die Mails werden nicht reagiert. Ich habe schon vor Monaten gekündigt und trotzdem erfolgt die Abbuchung.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Noom based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Experience Specialists, Digital Marketers, Healthcare Professionals, Business Analysts to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Overview
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Content Analysis (1/2)
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Content Analysis (2/2)
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SWOT Analysis
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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