Mixed Reviews During Renovations at W New York – Union Square
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Mixed Reviews During Renovations at W New York – Union Square

In-Depth Customer Feedback Analysis for W New York – Union Square

201 Park Ave S, New York, NY 10003, United States

The W New York – Union Square hotel is currently undergoing renovations, affecting guests' experiences but with positive feedback on service and staff. Guests appreciate the spacious rooms, convenient location, and friendly staff. Some reviewers mention the ongoing construction and temporary inconveniences like closed amenities and makeshift check-in areas, but the modern room upgrades receive praise. Despite mixed opinions on the impact of renovations, the central location near Union Square and comfortable accommodations are highlighted by many guests.

Source: Google Business Reviews of W New York – Union Square

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Customer Feedback Analysis of W New York – Union Square

Discover in-depth insights on W New York – Union Square with our comprehensive customer feedback analysis. Essential for industry professionals.

Featured Content
  • Amazing and welcoming staff. My family really enjoyed our stay. Very friendly and accomodating. Would definitely stay here again. A++

    Sentiment
    • Positive
    Content
    • Staff and Customer Service
  • Hi, hello, and Hola from me and Hector Osorio, partner, friend want our

    Sentiment
    • Positive
    Content
    • Hotel Renovations
  • This hotel is fantastic. The customer service is amazing. I highly recommend it.

    Sentiment
    • Positive
    Content
    • Staff and Customer Service
  • Location and service are great. It appears to be under renovation which is good because the rooms definitely need a facelift.

    Sentiment
    • None
    Content
    • Hotel Renovations
  • Nice location but not a great hotel. All of the restaurants and room service dining options were closed.

    Sentiment
    • Negative
    Content
    • Amenities and Facilities
  • The service was amazing and the accommodations were well appointed. I highly recommend this hotel in the Union Square area.

    Sentiment
    • Positive
    Content
    • Staff and Customer Service
  • See All Reviews
Sentiment Analysis (limited preview)
37 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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