Mixed Reviews for Andaz 5th Avenue - a Concept by Hyatt: Great Location, Beautiful Rooms, Some Concerns
In-Depth Andaz 5th Avenue Customer Feedback Report

Mixed Reviews for Andaz 5th Avenue - a Concept by Hyatt: Great Location, Beautiful Rooms, Some Concerns

At E, 485 5th Avenue, E 41st St, New York, NY 10017, United States

Andaz 5th Avenue - a Concept by Hyatt receives mixed reviews with guests praising the great location, beautiful rooms, and excellent staff. However, concerns are raised about noise levels, unexpected charges, inconsistent room quality, and billing issues. Some guests were disappointed by discrepancies between advertised photos and actual room conditions.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Was upgraded to a suite with a terrace due to Globalist status, beautiful views and giant room. This should be a 5 star property!

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness

  • Loved this hotel. Great location. Great food. Great drinks. Great staff. They do things right here.

    Sentiment
    • Positive
    Content
    • Service and Staff

  • Great hotel. Right in front of Bryant park. Clean and comfortable bed. Breakfast was ok.

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness

  • Fantastic!! Impecable service!!! The food in the restaurant was amazing!! The rooms were spacious and ultra modern!! Best value in NY!! Can’t wait to go back!!!

    Sentiment
    • Positive
    Content
    • Service and Staff

  • Amazing.Rooms: So beautiful. Loved the bathroom.Nearby activities: Bryant park and shoppingWalkability: Very walkable!!

    Sentiment
    • Positive
    Content
    • Amenities and Activities

  • Location was perfect! Loved the service and cool vibe. Complimentary wine was a plus.

    Sentiment
    • Positive
    Content
    • Location and Convenience
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Sentiment Analysis (of 30 reviews)
66 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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