Grover Customer Feedback Analysis
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    • Customer Service Managers
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Grover Customer Feedback Analysis

Grover Feedback Analysis: Insightful Customer Experience Report

Customers express frustration with Grover's poor communication, unresponsive customer service, difficulties in returning items, and hidden fees. Many encounter problems with defective products, undelivered orders, and billing issues, leading to a lack of trust in the company's practices.

Source: Trustpilot Reviews of Grover 

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Customer Feedback Analysis of Grover 

Unlock insights into Grover customer feedback: From service woes to product issues. Essential for strategic improvements.

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Custom Date - May 20, 2025
Popular Phrases (limited preview)
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Featured Content
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  • I would use Grover Again

    I would use Grover Again. Somethimes i have to wait for Support when i want to Buy my product, but still then the process for renting a object is prety fast and the delivery also.

    Sentiment
    • Positive
    Content
    • Confusion with Rental Process
    Mar 15, 2024
  • Ich bekomme den Support nicht erreicht

    Ich bekomme den Support nicht erreicht. Falls ein Mitarbeiter es liest, Mietnummer: G-RY3XV4P8. Handy kam defekt an. Bekomme niemanden erreicht.Bitte um Kontaktaufnahme

    Sentiment
    • None
    Content
    • Customer Service Experience
    Mar 13, 2024
  • Zahlungsänderung mit Bankverbindung…

    Zahlungsänderung mit Bankverbindung nicht möglich und drohen dann mit Inkasso innerhalb 3 Tagen und Rücksendung innerhalb 3 Tagen. Finger weg!

    Sentiment
    • Negative
    Content
    • Payment Problems and Threats
    Mar 13, 2024
  • So ist crover OK aber wen man was…

    So ist crover OK aber wen man was Brauch und das schnell dauert die Antworten 2bis3 Monaten und ständig mit bot Chat zu schreiben ist auch nervig

    Sentiment
    • None
    Content
    • Communication Issues
    Mar 13, 2024
  • Katastrophe

    Katastrophe! Mein IPad startet nocjt mejr. Vor zwei Wochen dem Kundenservice geschrieben. Keine Antwort. Brauche das IPad für die Arbeit. Absolute katastrophaler Kundendienst!!!

    Sentiment
    • Negative
    Content
    • Technical Support Difficulty
    Mar 13, 2024
  • Lasst euch nicht verarschen

    Lasst euch nicht verarschen, die Kaufen die Positive Bewertungen sogar!! Scam zu 100%!!

    Sentiment
    • Negative
    Content
    • Payment Problems and Threats
    Mar 13, 2024
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Sentiment Analysis (limited preview)
-68 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Grover  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Product Quality Analysts, Business Strategists, Marketing Professionals, Corporate Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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