Money Lion: A Predatory App for Financial Help
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Expose Hidden Truths: Money Lion Customer Feedback Report

Money Lion: A Predatory App for Financial Help

Money Lion is a predatory app that preys on users, spamming them with unsolicited offers and locking them into the app indefinitely. Their identity verification system is flawed and they provide poor customer service. The app is cluttered and hard to navigate, with excessive marketing and upsells. Users are forced to pay for unnecessary features and the credit builder loan. Overall, Money Lion is not recommended for those in need of financial help.

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  • Consumer Advocates
  • Product Managers in Finance Tech
  • Market Researchers
  • Strategy Consultants

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Not happy I need my cash advance for help paying rent and I live in ct and are having nothing bit issues getting it this is BS

    Sentiment
    • Negative
    Content
    • Cash Advance Issue
    Jan 26, 2024

  • Apparently because your identity verification can't recognize my very clear face on my very clear driver's license, I'm now locked out of instacash before even being able try it with no recourse. You guys do know some people have beards, right?

    Sentiment
    • Negative
    Content
    • Identity Verification
    Jan 25, 2024

  • Garbage app preying on the needy. There are better options for securing financial help. Don't rely on people looking to take advantage like moneylion. Don't walk away, RUN. You deserve better than this.

    Sentiment
    • Negative
    Content
    • Scam
    Jan 25, 2024

  • Stay away from this company! Their customer service are tough guys on the phone but would never speak to me that way to my face!

    Sentiment
    • Negative
    Content
    • Customer Service
    Jan 24, 2024

  • Many apps say they'll lend you money, but most have a membership fee or other fees up front that don't help you when you need the money fast. Money Lion worked for me. I borrowed $25, and paid it back on time. It cost me $5 to borrow $25, but what bank isn't going to charge interest? On Money Lion you can choose a free bank transfer in 2-3 days, or "Instacash" for a $5.99 instant loan, and they suggest a "tip", which is an optional percentage for interest. So if you need a loan, try Money Lion.

    Sentiment
    • Positive
    Content
    • Loan Experience
    Jan 24, 2024

  • When I try to verify my bank account every time you send the code it keeps me out of my

    Sentiment
    • Negative
    Content
    • Identity Verification
    Jan 24, 2024
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Sentiment Analysis (of 30 reviews)
7 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for MoneyLion: Go-to Money App based on online reviews collected from Google Play. The analysis helps Financial Analysts, Consumer Advocates, Product Managers in Finance Tech, Market Researchers, Strategy Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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