West & Willow: High-Quality Pet Portraits and Exceptional Customer Service
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    • E-commerce Managers
    • Customer Experience Specialists
    • Product Managers
    • Marketing Analysts
    • Pet Industry Consultants
West & Willow: High-Quality Pet Portraits and Exceptional Customer Service

Explore West & Willow's Stellar Customer Feedback

West & Willow receives high praise for their quality pet portraits and exceptional customer service. Customers appreciate the fast shipping, accurate reproductions of pet photos, and the willingness of the team to work with them to ensure satisfaction. However, a few reviews mention issues with coloring accuracy and damaged deliveries. Overall, the company is commended for its art quality, quick delivery, and responsive customer support.

Source: Trustpilot Reviews of West & Willow 

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Customer Feedback Analysis of West & Willow 

Discover how West & Willow excels in pet portrait quality and customer service through detailed review analysis.

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Custom Date - Jan 11, 2025
Popular Phrases (limited preview)
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Featured Content
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  • I love the pictures

    I love the pictures! The quality and care that went into making them is fabulous! Definitely ordering some more

    Sentiment
    • Positive
    Content
    • Artwork Quality
    Mar 13, 2024
  • Ordering was easy and quick

    Ordering was easy and quick. There gas been constant contact between yall and myself. I just cant wait for it to get here!

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Mar 12, 2024
  • I’m disappointed in the coloring of my…

    I’m disappointed in the coloring of my picture. Kavys fur is too dark on the photograph. She looks like a groundhog.

    Sentiment
    • Negative
    Content
    • Coloring Issue
    Mar 10, 2024
  • My picture of Mercy looks just like…

    My picture of Mercy looks just like her!!! I love how they captured her eyes and the expression. So life like!!!

    Sentiment
    • Positive
    Content
    • Accuracy of Portraits
    Mar 09, 2024
  • Result was great

    Result was great. Wolfie looked perfect. Delivery was good too.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Mar 07, 2024
  • I 💗LOVE💗 the picture of Kane you did…

    I 💗LOVE💗 the picture of Kane you did for me. It's truly amazing. I love it so much I did one for my niece and one for my brother.

    Sentiment
    • Positive
    Content
    • Artwork Quality
    Mar 06, 2024
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Sentiment Analysis (limited preview)
75 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for West & Willow  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Experience Specialists, Product Managers, Marketing Analysts, Pet Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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