TurkNet Online Reviews Analysis
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Exclusive TurkNet Customer Feedback Analysis Report

TurkNet Online Reviews Analysis

TurkNet faces significant customer dissatisfaction due to service interruptions, slow internet speeds, and unresponsive customer support. Users complain about billing discrepancies, difficulty in reaching technical support, and lack of reliable connection. The application is reported to have bugs hindering users from creating tickets or accessing services. Overall, TurkNet's service quality, including internet performance and customer service, falls short of users' expectations.

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  • Telecommunications Managers
  • Customer Experience Strategists
  • Market Researchers
  • Product Managers in ISP Companies
  • Telecom Policy Makers

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Preview

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Custom Date - Jul 17, 2024
Featured Content
  • İnternet hızı 2-3 mgb geçmiyor 1aydır aynı.

    Hayırlı günler kesinlikle tavsiye etmem ve acil bizim internetimizin düzelmesini istiyorum.
    Kimseye tavsiye etmem çünkü hiç bir uygulama bu internet ile çalışmıyor 😡

    Sentiment
    • Negative
    Content
    • Internet Speed and Reliability
    Jun 09, 2024
  • Uygulama berbat

    Uygulamada kapanmış olduğu abonelikler gözüküyor. Yeni aboneliğimle giriş yapıyorum eskisi de aynı zamanda giriş yapıyor. Kurumsal aboneliğimle girdiğim için bireysel başvuru yapamıyorum. bireysel başvuru yapmak için çıkış yapıyorum ve tekrar giriş yapmak istediğimde SMS ile mesaj geliyor kodu girdikten sonra uygulamaya girmiyor

    Sentiment
    • Negative
    Content
    • Application Functionality Issues
    Jun 08, 2024
  • Beklenmeyen hata uyarısı veriyor. Teknik yardım talebinde bulunamıyorum

    Beklenmeyen hata uyarısı veriyor. Teknik yardım talebinde bulunamıyorum

    Sentiment
    • Negative
    Content
    • Technical Support
    Jun 08, 2024
  • Hat yok , ağ bulunamıyor MUĞLA

    2 gündür internet servisi alamıyorum , bu mağduriyeti faturalamada göz önünde bulunduracakmısınız ? Bütün komşuların interneti var TÜRKNET lilerin yok ?!!🤨

    Sentiment
    • Negative
    Content
    • Connection and Service Outages
    Jun 08, 2024
  • BERBAT

    Gününde parasını almasını biliyor ama hizmet vermiyor kesinlikle. 10 dakikada bir internet kopuyor. Bir daha kimseye tavsiye etmem kendim de kullanmam zaten.

    Sentiment
    • Negative
    Content
    • Internet Speed and Reliability
    Jun 05, 2024
  • Berbat

    Uygulamadan arza ticketi acmaya calisiyorsun, beklenmeyen hata olustu diyip duruyor. Internet durumuna bakiyorsun, internet var gosteriyor evimde internet yok.
    23’den sonra telefon destegi yok.
    Uygulamadan ticket acamiyorsun.
    Sacma sapan is!

    Sentiment
    • Negative
    Content
    • Technical Support
    Jun 05, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-86 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for TurkNet based on online reviews collected from App Store. The analysis helps Telecommunications Managers, Customer Experience Strategists, Market Researchers, Product Managers in ISP Companies, Telecom Policy Makers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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