Mixed Reviews: Embassy Suites by Hilton Washington DC Chevy Chase Pavilion
Embassy Suites Chevy Chase: A Comprehensive Feedback Analysis
๎4300 Military Rd NW, Washington, DC 20015, United States
Mixed reviews for Embassy Suites by Hilton in Washington DC Chevy Chase Pavilion. Guests appreciated spacious rooms, complimentary breakfast, and prime location, but highlighted issues such as outdated furniture, cleanliness concerns, noisy AC, and safety worries. Some mentioned rude staff, hidden fees, poor customer service, and issues with parking charges. Overall, the hotel showed potential with areas that need improvement.
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Excellent location above the Metro. Great breakfast and great reception. The people are very kind. Great rooms for a family of 5.
Sentiment
Positive
Content
Hotel Amenities and Location
The hotel staff is really good, specially Nirina at the reception. Our entire team had some issue with our booking and she managed it all well right from co-ordinating with the Hotel to the app I booked it on.
Sentiment
Positive
Content
Staff Service and Behavior
Dirty, dirty, dirty. Rude staff, terrible place. Nothing like every other Embassy Suites I have stayed at. Stay away from this very poor hotel.
Sentiment
Negative
Content
Staff Service and Behavior
Great amenities and close to the metro. Tatiana is the best, they should move her to the bar itโs a shame sheโs tucked away in the corner. Would be a much better atmosphere if the bar opened up
Sentiment
Positive
Content
Hotel Amenities and Location
It was nice and different from other hotels. Bit dated. Rooms are large.
Sentiment
Positive
Content
Room Comfort and Noise Levels
Large clean rooms. Breakfast is fine. Good for a short business stay.Nearby activities: Shops across the street.
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