Bank of America Mobile App Reviews
  • 73 users bookmarked
  • Sources Google Play Reviews
  • Size Up to latest 4,500 reviews (Customizable)
Discover Key Insights from Bank of America App Reviews

Bank of America Mobile App Reviews

Bank of America's mobile app receives mixed reviews, with some users praising its ease of use and convenience, while others criticize the recent changes and mandatory acceptance of guidelines. Customers appreciate the responsive and reliable nature of the app, but express frustration with the removal of certain features. Overall, sentiments range from excellent to frustrating, indicating a varied user experience.

Best for
  • Banking Executives
  • Product Managers
  • Customer Experience Analysts
  • Mobile App Developers
  • Market Researchers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
63 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Oct 22, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • Fabulous, everything was easy and efficient. I love the mobile app!!!!

    Sentiment
    • Positive
    Content
    • App Usability
    Jan 30, 2024

  • You guys are making me except stuff before I could even use my app that I'm not willing to accept I've had this app for years now I'm going to just get rid of the credit card due to your irresponsibility of taking care of me as a customer

    Sentiment
    • Negative
    Content
    • Acceptance of Guidelines
    Jan 30, 2024

  • Have been asked to "accept" guidelines from 9/23. If I don't, message says I can't use app. I'm uninstalling and reinstalling app.

    Sentiment
    • Negative
    Content
    • Acceptance of Guidelines
    Jan 30, 2024

  • I like the people who work there and they are good people

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 30, 2024

  • So far, so good. It would be great if the Bank of America on line banking utility could perceive whether, or not, the customer already has the BoA App. Then, possibly it could stop askinig me EVERY time I use it, "Do you have the APP?" ; "Do you have the APP?"..

    Sentiment
    • Positive
    Content
    • App Usability
    Jan 30, 2024

  • Why did you take away Fico score from app?

    Sentiment
    • None
    Content
    • Website Changes
    Jan 30, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
63 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: Chase Mobile® App Customer Feedback Analysis
    App Store Reviews 73
  2. Unlock Monobank App Insights: A Comprehensive Review Analysis
    Google Play Reviews 85
  3. Unlock Insights: Rabobank App Feedback Analysis Report
    App Store Reviews 100
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Bank of America Mobile Banking based on online reviews collected from Google Play. The analysis helps Banking Executives, Product Managers, Customer Experience Analysts, Mobile App Developers, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.