Mixed Reviews for St. Ermin's Hotel, Autograph Collection in London
Comprehensive Review Analysis of St. Ermin's Hotel
๎2 Caxton St, London SW1H 0QW, United Kingdom
St. Ermin's Hotel, Autograph Collection, located in a prime area near Buckingham Palace, has garnered mixed reviews. While some praise the helpful staff, convenient walkability to tourist spots, and fantastic food, others criticize the room sizes and outdated facilities. Guests highlight the warm ambiance, exceptional service, and ideal location for exploring London attractions. Positive feedback emphasizes the afternoon tea experience, cozy rooms, and central location. However, negative comments mention small rooms, slow room service, and safety concerns. Overall, the hotel appeals to those seeking a historical, well-located stay with attentive staff and varied dining options.
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The rooms, bar, and restaurant were top notch! Itโs on the pricey end for a Marriott but well worth the cost due to its location and amenities.
Sentiment
Positive
Content
Overall Experience & Satisfaction
Very close to Westminster and Buckingham Palace. Lovely hotel with great service.Rooms: Lovely bed linens and towels, with fluffy robes and slippers.
Sentiment
Positive
Content
Room Comfort & Size
My favorite hotel I have ever stayed at! The location, the ambience, the staffโฆit couldnโt be better. Breakfast was delicious every morning, and the bar was fun every night. Highly recommend.
Sentiment
Positive
Content
Overall Experience & Satisfaction
Un hotel hermoso, histรณrico y el personal muy cรกlido y amable. Muy buena ubicaciรณn y cerca del metro. Sin duda alguna regresarรญa. Su desayuno muy bueno y variado.
Sentiment
Positive
Content
Hotel Location & Convenience
Great Hotel, lost my stuffed animal at the hotel, and had no trouble getting it back. I would give 6 stars if I could. Location is in a great spot, service is superb, and rooms look and feel great.
Sentiment
Positive
Content
Service Excellence & Staff Friendliness
Absolutely perfect location in centrally located area near the Tube. The staff was so kind and accommodating. Rooms were great and hotel is overall super nice. Highly highly recommend
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