Mixed Reviews for St. Ermin's Hotel, Autograph Collection in London
Comprehensive Review Analysis of St. Ermin's Hotel

Mixed Reviews for St. Ermin's Hotel, Autograph Collection in London

2 Caxton St, London SW1H 0QW, United Kingdom

St. Ermin's Hotel, Autograph Collection, located in a prime area near Buckingham Palace, has garnered mixed reviews. While some praise the helpful staff, convenient walkability to tourist spots, and fantastic food, others criticize the room sizes and outdated facilities. Guests highlight the warm ambiance, exceptional service, and ideal location for exploring London attractions. Positive feedback emphasizes the afternoon tea experience, cozy rooms, and central location. However, negative comments mention small rooms, slow room service, and safety concerns. Overall, the hotel appeals to those seeking a historical, well-located stay with attentive staff and varied dining options.

Best for
  • Hospitality Consultants
  • Hotel Managers
  • Travel Agents
  • Customer Experience Specialists
  • Marketing Professionals

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
16 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Featured Content
  • The rooms, bar, and restaurant were top notch! It’s on the pricey end for a Marriott but well worth the cost due to its location and amenities.

    Sentiment
    • Positive
    Content
    • Overall Experience & Satisfaction
  • Very close to Westminster and Buckingham Palace. Lovely hotel with great service.Rooms: Lovely bed linens and towels, with fluffy robes and slippers.

    Sentiment
    • Positive
    Content
    • Room Comfort & Size
  • My favorite hotel I have ever stayed at! The location, the ambience, the staff…it couldn’t be better. Breakfast was delicious every morning, and the bar was fun every night. Highly recommend.

    Sentiment
    • Positive
    Content
    • Overall Experience & Satisfaction
  • Un hotel hermoso, histórico y el personal muy cálido y amable. Muy buena ubicación y cerca del metro. Sin duda alguna regresaría. Su desayuno muy bueno y variado.

    Sentiment
    • Positive
    Content
    • Hotel Location & Convenience
  • Great Hotel, lost my stuffed animal at the hotel, and had no trouble getting it back. I would give 6 stars if I could. Location is in a great spot, service is superb, and rooms look and feel great.

    Sentiment
    • Positive
    Content
    • Service Excellence & Staff Friendliness
  • Absolutely perfect location in centrally located area near the Tube. The staff was so kind and accommodating. Rooms were great and hotel is overall super nice. Highly highly recommend

    Sentiment
    • Positive
    Content
    • Service Excellence & Staff Friendliness
  • See All Reviews
Sentiment Analysis (of 30 reviews)
90 Net Promoter
Score
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
16 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Google Business Reviews 78
  2. Google Business Reviews 72
  3. Google Business Reviews 96
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for St. Ermin's Hotel, Autograph Collection based on online reviews collected from Google Business. The analysis helps Hospitality Consultants, Hotel Managers, Travel Agents, Customer Experience Specialists, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.