Capital Hilton in Washington, DC, receives positive reviews for its great location near attractions like the White House and monuments, spacious rooms, excellent customer service from staff members like Frank Poku, and modern amenities. However, some guests raised concerns about additional fees, room cleanliness issues, and valet parking incidents.
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Very nice rooms, service & amazing location. Scooters are everywhere, easy to rent, and an amazing way to see everything!
10/10 Capital Hilton was a great choice all around! The front desk staff was amazing we had Frank and his customer service was exceptional!
This hotel is exquisite! Frank provided top tier customer service and made us feel so welcomed. This will not be our last time at Capital Hilton!
Theresa at the front desk was very helpful to me as I arrived early and hoped to check into my room in order to take a few phone meetings in tranquility.
We really enjoyed our stay here! Great location and nice staff. Frank, especially, went above and beyond to help us!!! He was awesome!
Was at the hotel for a conference. Well run property, and catering was quite good. Did not stay in a room
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