Positive Feedback for Capital Hilton in DC with Room for Improvement
Capital Hilton Feedback Report: Insights and Improvements

Positive Feedback for Capital Hilton in DC with Room for Improvement

1001 16th St NW, Washington, DC 20036, United States

Capital Hilton in Washington, DC, receives positive reviews for its great location near attractions like the White House and monuments, spacious rooms, excellent customer service from staff members like Frank Poku, and modern amenities. However, some guests raised concerns about additional fees, room cleanliness issues, and valet parking incidents.

Best for
  • Hotel Managers
  • Customer Service Trainers
  • Travel Industry Analysts
  • Marketing Professionals
  • Business Development Executives

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
21 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • Very nice rooms, service & amazing location. Scooters are everywhere, easy to rent, and an amazing way to see everything!

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness

  • 10/10 Capital Hilton was a great choice all around! The front desk staff was amazing we had Frank and his customer service was exceptional!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence

  • This hotel is exquisite! Frank provided top tier customer service and made us feel so welcomed. This will not be our last time at Capital Hilton!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence

  • Theresa at the front desk was very helpful to me as I arrived early and hoped to check into my room in order to take a few phone meetings in tranquility.

    Sentiment
    • Positive
    Content
    • Check-in and Check-out Experience

  • We really enjoyed our stay here! Great location and nice staff. Frank, especially, went above and beyond to help us!!! He was awesome!

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Helpfulness

  • Was at the hotel for a conference. Well run property, and catering was quite good. Did not stay in a room

    Sentiment
    • Positive
    Content
    • Overall Experience and Recommendation
  • See All Reviews
Sentiment Analysis (of 30 reviews)
94 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
21 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: Holiday Inn Dubai Customer Feedback Report
    Google Business Reviews 96
  2. Embassy Suites DC Georgetown - Comprehensive Review Analysis
    Google Business Reviews 101
  3. Unlock NYX Hotel London Holborn's Customer Insights
    Google Business Reviews 101
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Capital Hilton based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel Industry Analysts, Marketing Professionals, Business Development Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Business and is not associated with or supported by Google Business in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Business's terms of use, including copyright regulations, when utilizing the extracted review data.