UrthBox Customer Reviews: Quality Snacks vs. Gluten Concerns
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UrthBox Review Analysis: Insightful Feedback Report

UrthBox Customer Reviews: Quality Snacks vs. Gluten Concerns

Mixed reviews for UrthBox, with some customers praising the quality and variety of snacks, while others express disappointment with gluten contamination, billing issues, and customer service. Many appreciate the convenience of the subscription model and the healthy snack options provided. Some customers had positive experiences with the customer service team, while others faced challenges with auto-renewals and product quality. Overall, opinions are split between satisfaction and frustration, with a focus on product quality, customer service, and subscription management.

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  • Consumer Goods Product Managers
  • Customer Experience Strategists
  • Subscription Service Marketers
  • Food & Beverage Industry Analysts
  • Health & Wellness Retailers

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • It's a monthly subscription for healthy…

    It's a monthly subscription for healthy snacks, inspiration, and support for my active lifestyle. Loving the Protein box that is newly launched.

    Sentiment
    • Positive
    Content
    • Healthy Snack Selection
    Apr 19, 2024
  • Ordering for the umpteenth time

    Ordering for the umpteenth time: tasty, only high quality stuff. Maybe you could repeat a bit after few months.

    Sentiment
    • Positive
    Content
    • Product Quality and Variety
    Apr 16, 2024
  • Started with a subscription and…

    Started with a subscription and received a box every month until canceled after 6 months. Needed a break but will try again soon.

    Sentiment
    • Positive
    Content
    • Subscription Management
    Apr 08, 2024
  • Nice selection of snacks

    Nice selection of snacks, great service. Will order again. Lizel was really sweet

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 02, 2024
  • My daughter loves this

    My daughter loves this! I was satisfied. Thats half the battle won.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Mar 28, 2024
  • Problem fixed quickly

    I had an item in the box that shouldn’t have been there, but the customer service rep was very friendly and fixed the problem quickly.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Mar 05, 2024
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Sentiment Analysis (of 30 reviews)
45 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for UrthBox  based on online reviews collected from Trustpilot. The analysis helps Consumer Goods Product Managers, Customer Experience Strategists, Subscription Service Marketers, Food & Beverage Industry Analysts, Health & Wellness Retailers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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