Mixed Customer Reviews Highlighting Shipment Delays and Subscription Issues at Petjoy
  • 96 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Unveil Hidden Insights in Petjoy Customer Feedback Report

Mixed Customer Reviews Highlighting Shipment Delays and Subscription Issues at Petjoy

Petjoy has received mixed reviews with customers praising the products but expressing frustration over delayed shipments, unauthorized charges, and subscription issues. Complaints include poor customer service, difficulties in canceling subscriptions, and dissatisfaction with product effectiveness. Some customers feel misled by ads and express concerns about being scammed and facing challenges in getting refunds. Despite positive remarks on product quality, the company faces significant criticism for its business practices and lack of transparency.

Best for
  • Market Research Analysts
  • Customer Experience Managers
  • E-commerce Managers
  • Product Development Specialists
  • Brand Reputation Strategists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
21 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - Oct 06, 2024
Featured Content
  • Now 3 months-They don't ship!

    They don't ship. I'm still waiting on an order placed November of 2023. Whenever I call they say they'll look into it and they very sorry. That doesn't cut it. The product may be good but getting it isn't. I'm now looking into second party shippers before re-ordering any product they make.

    Sentiment
    • Negative
    Content
    • Shipping and Delivery Issues
    Feb 19, 2024
  • Good products

    Good products, fast shipping. Lola loves her multivitamin and her probiotic.

    Sentiment
    • Positive
    Content
    • Product Quality
    Oct 01, 2023
  • I believed cancelled my subscription…

    I believed cancelled my subscription months ago and then another package came and I was charged again.. subscription services feels like I got scammed for $96.. felt mislead by advertisements. Never again!

    Sentiment
    • Negative
    Content
    • Subscription Complaints
    Sep 19, 2023
  • I haven’t gotten to try this product…

    I haven’t gotten to try this product yet. So I can’t give a reference yet. Thank you

    Sentiment
    • Positive
    Content
    • Product Quality
    Aug 08, 2023
  • My dog likes the chews and I can see a…

    My dog likes the chews and I can see a little improvement but not a lot yet but she has only been on them for less than a month. She is on the Balance probiotics. I am hoping that they will help with her itching. She hasn't stopped yet but her paws do look a little better.

    Sentiment
    • Positive
    Content
    • Product Quality
    Apr 04, 2023
  • Help my fur baby

    My baby needs help with her body so I ordered 2 products to help. It was easy and helpful. I enjoyed reading about the company and other products. I'm happy to say I like what I read and can't wait to help my fur baby get healthier.

    Sentiment
    • Positive
    Content
    • Product Quality
    Mar 29, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
16 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
21 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 83
  2. Trustpilot Reviews 100
  3. Trustpilot Reviews 75
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Petjoy  based on online reviews collected from Trustpilot. The analysis helps Market Research Analysts, Customer Experience Managers, E-commerce Managers, Product Development Specialists, Brand Reputation Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.