Safe Step Walk-In Tub Reviews Overview
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Safe Step Walk-In Tub Reviews Overview

Mixed reviews for Safe Step Walk-In Tub with customers mentioning issues related to installation, size, communication, and customer service. Some praised the professionalism of installers, while others criticized the high cost and lack of information provided during the sales process.

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Custom Date - May 23, 2024
Featured Content
  • Safestep came out and installed it in…

    Safestep came out and installed it in one day and three customer service after two years later was great the shower head wasn't right they replaced it wit no questions asked.

    Sentiment
    • Positive
    Content
    • Customer Service
    Feb 29, 2024
  • Ease of entry for people who have any handicap.

    The installers did a neat, quick, complete job of installing the tub.

    Sentiment
    • Positive
    Content
    • Installation Experience
    Dec 22, 2023
  • 423-552-8579

    Please get in touch with me. I tried calling, with no response. Not satisfied at all with this tub. Need to do something. Please call Cindy at 4235528579. Thank you

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 30, 2023
  • The most expensive walk in tub…

    The most expensive walk in tub around.Its about $25,000 in Oct.2023 for a jetted tub installed. No thank you

    Sentiment
    • Negative
    Content
    • Payment and Pricing
    Oct 11, 2023
  • very happy with our new tub

    from sales to install everything was professional and we were very comfortable with the entire process. Very happy with the finished product.

    Sentiment
    • Positive
    Content
    • Sales Process
    Sep 15, 2023
  • The installers did a great Job

    The installers did a great Job! Very nice & attitude was great!

    Sentiment
    • Positive
    Content
    • Installation Experience
    Aug 08, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Safe Step Walk-In Tub  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, Customer Service Executives, Sales Professionals, Elder Care Advisors to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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