RS Components: Untrustworthy, Delayed Deliveries, and Poor Customer Service
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RS Components: Untrustworthy, Delayed Deliveries, and Poor Customer Service

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RS Components: Untrustworthy, delayed deliveries, poor customer service. Customers charged multiple times for orders. Issues with payment processing and refunds. Long wait times and lack of communication. Incorrect deliveries and lack of resolution. Problems with stock availability and misleading information. Inconsistent delivery times. Overall, a disappointing experience.

Source: Trustpilot Reviews of RS Components 

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Customer Feedback Analysis of RS Components 

In-depth analysis of RS Components customer feedback covering service, delivery, and product issues. Essential insights for improvement.

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Custom Date - May 19, 2025
Popular Phrases (limited preview)
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  • Erreur de choix suite au chat direct.

    Suite à une erreur lors d'un "chat" , l'entreprise m'a contacté.Le problème est en cours de résolution.De ce fait l'avis est très favorable.Ce 1er juin 2023

    Sentiment
    • Positive
    Content
    • Website Bugs
    Jun 01, 2023
  • Bad Shredder

    I had to send back a shredder that went wrong after a few uses it would only go in reverse .they sent me a replacement but now it is doing exactly the same .I believe there is something wrong with the batch as the original one cost £86-94p I would like to warn people of this problem.It is theFellowes Power Shred .

    Sentiment
    • Negative
    Content
    • Product Quality
    Nov 03, 2022
  • Todo perfecto

    Todo perfecto. Recibí el pedido en menos de 2 días con el material solicitado sin ningún problema.

    Sentiment
    • Positive
    Content
    • No Issues
    Aug 20, 2021
  • Todo perfecto

    Todo perfecto. Entrega de los chips al día siguiente de la gestión. Rápido, muy buena atención y bien de precio.

    Sentiment
    • Positive
    Content
    • No Issues
    Jun 02, 2020
  • Pedido de gafas protectoras justo al…

    Pedido de gafas protectoras justo al principio del Covid, lo tenían en stock y me las ponían en 5 días en mi oficina...Después no eran 5 sino 10, 25 días... cuando se auto dieron 1 mes más de plazo ya se me hinchó la moral y cancelé.Ahora a ver si tienen a bien tardar menos de dos meses en devolverme el dinero

    Sentiment
    • Negative
    Content
    • Delayed Orders
    May 14, 2020
  • De momento muy bien

    Compré varias veces en esa web. Tienen cosas que nadie más tiene. Hay algunas cosas que están más baratas en otros lados pero por regla general los precios son razonables. Me gusta mucho.

    Sentiment
    • Positive
    Content
    • No Issues
    Jul 28, 2019
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Sentiment Analysis (limited preview)
-52 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for RS Components  based on online reviews collected from Trustpilot. The analysis helps Customer Experience Managers, Supply Chain Analysts, E-commerce Managers, Quality Assurance Specialists, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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