Review Summary of Novotel Abidjan: Buffet, Ambiance, and Service Quality
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Review Summary of Novotel Abidjan: Buffet, Ambiance, and Service Quality

10 Avenue Du General De Gaulle, Abidjan, Côte d’Ivoire

Novotel Abidjan generally receives positive reviews for its buffet, ambiance, and service quality. Guests appreciate the diverse and high-quality buffet offerings, tranquil atmosphere, and chic surroundings. However, there are complaints about management issues, slow service, and some maintenance concerns. The hotel is recommended for business stays, vacations, and events, with highlights including a beautiful terrace with draft beer and clean, spacious rooms. Staff friendliness, professionalism, and the hotel's welcoming environment are frequently mentioned positively.

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Featured Content
  • Was only there for their very nice lunch buffet. But highly recommended. Diverse dishes and all high quality. Haven't seen palm hearts in a long time! Go early before the buffet gets depleted though!

    Sentiment
    • Positive
    Content
    • Food and Dining Experience
  • I had some unforgettable moments there and I highly recommend you take a trip there. Quality service, excellent food and exceptional rooms with breathtaking amenities....Finally admire this view of the lagoon

    Sentiment
    • Positive
    Content
    • Overall Experience
  • Good hotel but nothing around as it’s me pateau’ better to stay there and to go ay zone 4 for night parties !!!

    Sentiment
    • Positive
    Content
    • Location Convenience
  • la qualité de service s'est fortement dégradée;Qualité de literie et oreillers médiocrela clim ne fonctionnait pas.Temps d'attente très long au moment du check in, pas simple quand on a fait un vol de 6h

    Sentiment
    • Negative
    Content
    • Service Quality
  • Je viens de séjourner à nouveau dans cet hôtel et je remercie toute l’équipe et je la recommande. Personnel chaleureux , réactif et très professionnel. De la réception au restaurant. Même ceux qui travaillent dans l’ombre (Technique, administratif et nettoyage des chambres) sont disponibles et réactifs en cas de besoin. 👍🏿🙏🏿

    Sentiment
    • Positive
    Content
    • Staff Friendliness
  • J'y étais pour une formation et c'était franchement bien. De belles salles avec toutes les commodités,un service impeccable.

    Sentiment
    • Positive
    Content
    • Hotel Facilities
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Sentiment Analysis (of 30 reviews)
73 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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