Review Summary of Novotel Abidjan: Buffet, Ambiance, and Service Quality
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Review Summary of Novotel Abidjan: Buffet, Ambiance, and Service Quality

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10 Avenue Du General De Gaulle, Abidjan, Côte d’Ivoire

Novotel Abidjan generally receives positive reviews for its buffet, ambiance, and service quality. Guests appreciate the diverse and high-quality buffet offerings, tranquil atmosphere, and chic surroundings. However, there are complaints about management issues, slow service, and some maintenance concerns. The hotel is recommended for business stays, vacations, and events, with highlights including a beautiful terrace with draft beer and clean, spacious rooms. Staff friendliness, professionalism, and the hotel's welcoming environment are frequently mentioned positively.

Source: Google Business Reviews of Novotel Abidjan

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Customer Feedback Analysis of Novotel Abidjan

Discover in-depth insights from our Novotel Abidjan review report, covering buffet, service, & ambiance. Ideal for enhancing guest experience.

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  • Was only there for their very nice lunch buffet. But highly recommended. Diverse dishes and all high quality. Haven't seen palm hearts in a long time! Go early before the buffet gets depleted though!

    Sentiment
    • Positive
    Content
    • Food and Dining Experience

  • I had some unforgettable moments there and I highly recommend you take a trip there. Quality service, excellent food and exceptional rooms with breathtaking amenities....Finally admire this view of the lagoon

    Sentiment
    • Positive
    Content
    • Overall Experience

  • Good hotel but nothing around as it’s me pateau’ better to stay there and to go ay zone 4 for night parties !!!

    Sentiment
    • Positive
    Content
    • Location Convenience

  • la qualitĂ© de service s'est fortement dĂ©gradĂ©e;QualitĂ© de literie et oreillers mĂ©diocrela clim ne fonctionnait pas.Temps d'attente trĂšs long au moment du check in, pas simple quand on a fait un vol de 6h

    Sentiment
    • Negative
    Content
    • Service Quality

  • Je viens de sĂ©journer Ă  nouveau dans cet hĂŽtel et je remercie toute l’équipe et je la recommande. Personnel chaleureux , rĂ©actif et trĂšs professionnel. De la rĂ©ception au restaurant. MĂȘme ceux qui travaillent dans l’ombre (Technique, administratif et nettoyage des chambres) sont disponibles et rĂ©actifs en cas de besoin. 👍🏿🙏🏿

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • J'y Ă©tais pour une formation et c'Ă©tait franchement bien. De belles salles avec toutes les commoditĂ©s,un service impeccable.

    Sentiment
    • Positive
    Content
    • Hotel Facilities
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Sentiment Analysis (limited preview)
73 Net Promoter
Score
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