Mixed Reviews for Marriott Marquis Washington, DC
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Mixed Reviews for Marriott Marquis Washington, DC

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901 Massachusetts Ave NW, Washington, DC 20001, United States

Mixed sentiments regarding Marriott Marquis Washington, DC. Guests mention clean rooms, convenient location, great amenities, and responsive staff. However, issues highlighted include no free Wi-Fi, uncomfortable beds, unprofessional service, and cleanliness concerns like bed bugs and stained sheets. Some guests praise the hotel for its beautiful views, spacious rooms, and access to attractions, while others criticize aspects like parking costs, limited dining options, and lack of shuttle service.

Source: Google Business Reviews of Marriott Marquis Washington, DC

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Customer Feedback Analysis of Marriott Marquis Washington, DC

Insightful analysis of Marriott Marquis Washington, DC reviews covers amenities, service, and guest experiences. Essential for hospitality pros.

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  • Rooms: Clean rooms.Nearby activities: Near restaurants, convention center, and attractionsWalkability: Very walkable area

    Sentiment
    • Positive
    Content
    • Location and Walkability

  • Very accommodating staff and clean rooms. Plenty of options for dining and the location is perfect with other dining options and restaurants just a walk away. Plenty of room for conferences and large group meetings.

    Sentiment
    • Positive
    Content
    • Staff Service and Attitude

  • I really enjoyed staying in the Marriott Marquis for the IAPP 2024 conference. It was clean, mostly quiet, and right on site.

    Sentiment
    • Positive
    Content
    • Hotel Amenities and Services

  • Attended conference and stayed at this hotel. Can get crowded. Convenient location, walkable to most iconic sites.

    Sentiment
    • Positive
    Content
    • Hotel Amenities and Services

  • So glad we chose this Marriott Marquis for our Anniversary getaway! Beautiful views, clean room and staff that are truly helpful.

    Sentiment
    • Positive
    Content
    • Hotel Amenities and Services

  • The bed sheets had clearly not been changed and were stained with blood. That is ABSOLUTELY DISGUSTING AND UNACCEPTABLE. How unsanitary and if you look at the reviews I’m not the only one who has experienced this so it’s not a one off situation. How gross never again will I stay here. And the check in staff is beyond RUDE

    Sentiment
    • Negative
    Content
    • Negative Experience and Complaints
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44 Net Promoter
Score
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