ZEE5 Movies, Web Series, Shows App: User Concerns and Suggestions
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ZEE5 Movies, Web Series, Shows App: User Concerns and Suggestions

Users of the ZEE5 Movies, Web Series, Shows app have expressed various concerns including frequent buffering, playback issues, unwanted ads even with a paid subscription, and difficulty in navigating through content. Many users reported technical glitches, lack of customer support, and dissatisfaction with the app's performance compared to other streaming platforms. Complaints about sound issues, subscription errors, and the app crashing frequently were also common. Overall, users highlighted the need for improvements in app functionality, content organization, and user experience to enhance their viewing satisfaction.

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Custom Date - Sep 07, 2024
Popular Phrases (of 30 reviews)
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  • Waste of subscriptions

    For download it will use your data and throws an error message that all finish no use even if there is subscription you can enjoy with the ads then what is the use of having subscription

    Sentiment
    • Negative
    Content
    • Subscription and Ads
    Apr 24, 2024
  • Disturbing

    I watched half movie after that whenever tried to watch other half but only trailer comes.. I am just fed up.. this app is totally bakwas and also there is no option for continuing the movie…

    Sentiment
    • Negative
    Content
    • User Experience
    Apr 24, 2024
  • Worst experience

    Too many ads and too many bugs. App lags so much because of the laggy ads in between 5 min of show the ads comes 4 times. We cant watch any show peacefully. Thats why im giving you 1 star 👎🏻

    Sentiment
    • Negative
    Content
    • App Performance
    Apr 24, 2024
  • Sound goes off while playing videos in the noon time

    Horrible experience especially during afternoons when I start watching video’s suddenly sound goes off.. no matter what non of the videos sound comes.. this happened 2 times.. night time it has no such problem

    Sentiment
    • Negative
    Content
    • Sound Quality
    Apr 23, 2024
  • Worst app in the app store!

    Zero optimisation has been done, whenever you are watching something in every 2 mins it will show error and have to restart the app. I wish i could give -5 star to this app.

    Sentiment
    • Negative
    Content
    • App Performance
    Apr 21, 2024
  • Just Rubbish!!

    Never seen this kind of hopeless thing. There is no service after purchasing a yearly plan nor any solution from zee end.

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 20, 2024
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Sentiment Analysis (of 30 reviews)
-83 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ZEE5 Movies, Web Series, Shows based on online reviews collected from App Store. The analysis helps Marketing Managers, Product Managers, UX/UI Designers, Customer Service Representatives, Content Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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