Mixed Reviews for Rockland Luggage Set with Handle and Scratch Problems
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Mixed Reviews for Rockland Luggage Set with Handle and Scratch Problems

The Rockland luggage set received mixed reviews from customers, with complaints about the handle breaking and scratches appearing after baggage handling. However, some customers were satisfied with the lockable feature and the compartments for organization. Overall, the suitcase is considered durable for kids but may not be suitable for airline restrictions. The set also had issues with the zipper, wheel, and interior pocket tearing. Despite these drawbacks, customers appreciated the cute design and lightweight nature of the suitcase.

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Custom Date - Nov 24, 2024
Featured Content
  • IT SURVIVED

    It survived this ladder truck rollover with very minor cosmetic damage. I think one wheel bent just a bit, but we were able to fix it easily and it works perfectly. Highly recommend! You can see it in the window of the fire truck where it is circled!

    Sentiment
    • Positive
    Content
    • Durability
    Jul 14, 2023
  • Solid suitcase

    This is a nice solid suitcase. My 8 year old uses this and he loves the design. Has held up on multiple trips and has so much more life out of it

    Sentiment
    • Positive
    Content
    • Durability
    Jul 03, 2023
  • Best suitcase

    Bought for 7yr olds birthday. He outgrow his toddler avengers rolling backpack. He loves it. So sturdy & easy to handle. Great purchase.

    Sentiment
    • Positive
    Content
    • Design
    Jun 28, 2023
  • first trip the wheel feel off

    This product is very flimsy, spend more money and get better quality, the wheel feel off the first flight I took, and I have not been about to use them since .

    Sentiment
    • Negative
    Content
    • Durability
    Jun 25, 2023
  • Very shiny

    My granddaughter asked for a green camo suitcase and I truly didn’t expect to find one I wasn’t sure about Rockland quality but came across some info eating it after American Tourister and Samsonite In t a s a Christmas gift so hasn’t been used yet

    Sentiment
    • Positive
    Content
    • Quality
    Jun 17, 2023
  • Almost Perfect!!

     Exactly what’s in the description. Perfect size. Lightweight. However; mines came with scratches… and I really do not have the time to send for a replacement.

    Sentiment
    • Positive
    Content
    • Scratches
    May 27, 2023
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Sentiment Analysis (of 30 reviews)
4 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for | Rockland Safari Hardside Spinner Wheel Luggage, Camouflage, Carry-On 20-Inch | Carry-Ons based on online reviews collected from Amazon. The analysis helps Retail Managers, Product Designers, Quality Assurance Specialists, Marketing Analysts, Customer Service Representatives to discover insights into what people love, dislike, and need.

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