Mixed Feedback on PosAja! App Performance
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Mixed Feedback on PosAja! App Performance

Unlock Insights with PosAja! Customer Feedback Analysis

PosAja! receives mixed reviews on Google Play, with some users praising its ease of use, fast delivery, and affordable shipping rates. However, many complaints revolve around technical issues, such as login failures, invalid verification codes, and tracking errors. Customers also express frustration with delayed pick-up services, lack of updates on package status, and poor customer service. Despite some positive feedback on the app's simplicity and performance, there is a notable call for improvement in overall functionality and reliability.

Source: Google Play Reviews of PosAja!

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Customer Feedback Analysis of PosAja!

In-depth analysis of PosAja! app reviews revealing user satisfaction, technical issues, and areas for improvement.

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Custom Date - Jan 12, 2025
Popular Phrases (limited preview)
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  • Pas Daftar masuk kode otp via wa, pas dimasukin katanya kode gak valid. Diulang sampe 3x begitu terus. Aplikasi sampah

    Sentiment
    • Negative
    Content
    • None
    Aug 02, 2024

  • Boking Pick-up SameDay ga dateng-dateng ke pengirim lebih dari 9 jam 🥺👎🏻 Ga jelas updatenya, nomor hotline tidak bisa dihubungi.

    Sentiment
    • Negative
    Content
    • None
    Jul 28, 2024

  • Useless app, this is the worst. I can't even track my package location.

    Sentiment
    • Negative
    Content
    • None
    Jun 27, 2024

  • Mau registrasi akun selalu gagal. Kode verifikasi yang saya dapat via WA, setelah dimasukkan selalu muncul notifikasi tidak valid.

    Sentiment
    • Negative
    Content
    • None
    Jun 25, 2024

  • Tidak bisa pick up... harusnya bisa di pick up supaya bisa bersaing dengan aplikasi kurir lainnya.

    Sentiment
    • None
    Content
    • None
    May 10, 2024

  • boleh juga nih, bisa req pickup, ongkir sehari murah, bisa bayar pake qris !! mantab lah, di buat lebih bagus aja apps nya !!

    Sentiment
    • Positive
    Content
    • None
    Apr 29, 2024
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Sentiment Analysis (limited preview)
-33 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for PosAja! based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Service Executives, Mobile App Developers, Marketing Analysts, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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