Beko Appliances: Reliability Meets Customer Service Challenges
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Beko Appliances: Reliability Meets Customer Service Challenges

The reviews for Beko appliances reflect a mix of satisfaction and frustration. Many customers appreciate the reliability and ease of use of their products, especially dishwashers, dryers, and fridge freezers. Positive feedback highlights features such as spacious designs, quick wash settings, and effective drying cycles. However, some users faced challenges, particularly regarding customer service and product issues, such as faulty appliances and warranty complications. While many customers express a high level of satisfaction and would recommend Beko, others report significant dissatisfaction due to inadequate support and product defects. Overall, Beko appears to deliver good value but struggles with consistency in service and quality assurance.

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  • Customer Service Executives
  • Quality Assurance Specialists
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  • Retail Managers

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very pleased alround

    The delivery was great and on time.And the deliverymen very helpful.

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Oct 23, 2024
  • Amazing Dishwasher

    Dishwasher bought is amazing,love it.Its quite and good looking design.

    Sentiment
    • Positive
    Content
    • Design and Features
    Oct 22, 2024
  • Curry's easy and local and staff very…

    Curry's easy and local and staff very efficient and service excellent

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 22, 2024
  • Good stuff in good price

    Good stuff in good price, exactly what I'm looked for.

    Sentiment
    • Positive
    Content
    • Quality Concerns
    Oct 22, 2024
  • My new dishwasher is perfect and the…

    My new dishwasher is perfect and the team so helpful thank you

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 22, 2024
  • Beko

    Great service great machine

    Sentiment
    • Positive
    Content
    • Product Performance
    Oct 22, 2024
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Sentiment Analysis (of 30 reviews)
57 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Beko  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Executives, Quality Assurance Specialists, Marketing Professionals, Retail Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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