GoMedigap Customer Reviews Analysis
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GoMedigap Customer Reviews Analysis

GoMedigap customers have had mixed experiences with the service. While some praise the helpful and professional agents who assisted in obtaining Medicare supplements, others express concerns about communication issues, billing mistakes, and delays in approval processes. Despite positive feedback on agent expertise and customer service, there are areas for improvement highlighted, such as better communication, quicker response times, and smoother transitions between insurance plans.

Best for
  • Health Insurance Executives
  • Customer Relationship Managers
  • Market Research Analysts
  • Medicare Policy Advisors
  • Insurance Product Developers

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Custom Date - May 21, 2024
Featured Content
  • This is my second time with Go Medigap

    This is my second time with Go Medigap. I’ve been very thankful for the help getting a Medicare supplement and now changing it. You get the best rating from me. Thank you.

    Sentiment
    • Positive
    Content
    • Medicare Supplement Plans
    Oct 03, 2022
  • Personal Experience

    You have been great, but Social Security is the pits. I've been waiting 8 weeks for them to approve my Plan B.My advocate has been very supportive, but SS is killing me.

    Sentiment
    • Positive
    Content
    • Enrollment Process
    Mar 10, 2022
  • Your service is poor

    Your service is poor. The agent never responded to me. I will use another agent next time

    Sentiment
    • Negative
    Content
    • Agent Assistance
    Jan 05, 2022
  • Very easy and smooth to work with

    Very easy and smooth to work with. The woman I dealt with was extremely helpful and knowledgeable. Got the plan I wanted and all my questions answered.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jan 04, 2022
  • its just what i think today

    all was good and there is room for impruvement in all systems, keep up the good work

    Sentiment
    • Positive
    Content
    • Price Comparison and Switching Insurers
    Dec 30, 2021
  • Ambie Elder was a pleasure to work with

    Ambie Elder was a pleasure to work with. She listened to my questions and gave me great answers to all of them. She is very helpful and friendly!

    Sentiment
    • Positive
    Content
    • Agent Assistance
    Dec 29, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
52 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for GoMedigap  based on online reviews collected from Trustpilot. The analysis helps Health Insurance Executives, Customer Relationship Managers, Market Research Analysts, Medicare Policy Advisors, Insurance Product Developers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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