Positive Feedback for Reliable and Trustworthy Service at Assist Diabetics
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Positive Feedback for Reliable and Trustworthy Service at Assist Diabetics

Assist Diabetics receives positive feedback for its reliable and trustworthy service, with particular praise for helpful and courteous staff members like Maria, Tiffany, and Stephanie. Customers appreciate the quick payment process and clear communication. However, there are a few negative reviews mentioning issues with employee behavior and misunderstandings regarding product acceptance criteria.

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Custom Date - May 23, 2024
Featured Content
  • Great service

    Hi, I had a Great experience, Maria answered all my questions politely

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 26, 2024
  • Maria was great on the phone

    Maria was great on the phoneI gave only 3* because I had to all 5+ times to get someone on the line

    Sentiment
    • None
    Content
    • Communication Efficiency
    Apr 25, 2024
  • Marie was very helpful.

    Marie was very helpful and precise. Very fast and prompt .Thank you

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 19, 2024
  • Maria was very quick and professional

    Maria was very quick and professional. She understood what I needed and made it happen.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 12, 2024
  • Worst experience ever…

    Worst experience ever…. Being cussed at by your employees, hung up on and my issues still not resolved

    Sentiment
    • Negative
    Content
    • Employee Professionalism
    Apr 11, 2024
  • Customer Service was a great help

    Customer Service was a great help. Sent my label to my email with no problems at all.

    Sentiment
    • Positive
    Content
    • Communication Efficiency
    Apr 08, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
78 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Assist Diabetics  based on online reviews collected from Trustpilot. The analysis helps Healthcare Administrators, Customer Service Managers, Market Researchers, Product Managers, Quality Assurance Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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