Unlock Insights: Secure The Bag Customer Feedback Analysis
Secure The Bag (STB) has received mixed reviews from customers. While some praise the customer service and support teams, others express dissatisfaction with platform issues, account closures, and lack of transparency. Several users mentioned sudden halts in operations, leading to frustration and requests for refunds. Despite positive remarks on support quality, there are concerns about communication, trustworthiness, and overall company reliability. The company's reputation seems to have been impacted by abrupt changes and lack of clarity, with some users feeling misled or scammed.
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they have closed their doors very unexpectedly, and left everyone out to dry, no refunds, no communication.
Sentiment
Negative
Content
Funding and Operations Closure
Apr 17, 2024
Company claimed I had 2 different…
Company claimed I had 2 different account under 2 different names trading 2 different instruments from same device. Totally impossible as I trade only gold on a dedicated server. Despite providing proof, it falls on deaf ears. What is more alarming is they say it happened on first day of funded, but I had first payout and now asking for second they refuse, then come up with this story and close my account. Utter disgrace and scamming. And before anyone goes to say I am one of those that have br...
Sentiment
Negative
Content
Account Termination
Feb 17, 2024
The Challenge
Customer Service is always timely, anytime that I may have encountered a problem it was fixed, and the best advantages and pricing in the market! What else can you ask for!?
Sentiment
Positive
Content
Customer Service Experience
Feb 07, 2024
To date this is the best and most…
To date this is the best and most professional company I have dealt with in this industry I think FTMO is great. Only negative I have up to now is that the profit split could be better
Sentiment
Positive
Content
Overall Satisfaction
Feb 05, 2024
Great help and support always in with…
Great help and support always in with their customers and are always nice and real no scamming with great prices and deals aswell
Sentiment
Positive
Content
Customer Service Experience
Feb 04, 2024
thanks for the giveaways and for the…
thanks for the giveaways and for the fast assessment when we reached phase 2 or getting funded, much love for this prop ❤️
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What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Secure The Bag based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Managers, Customer Experience Specialists, Business Analysts, Risk Management Professionals to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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