Mixed reviews highlight Remote's strengths like responsive customer service and helpful onboarding specialists alongside weaknesses in communication, payroll issues, and compliance concerns. Positive comments praise individual support from team members like Angelica, Hakan, and Danae, while negative feedback cites cases of delayed contracts, inaccurate information, and unprofessional support experiences.
Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Swifte, comprehensive response adressing all my questions and anticipating additional information I could need. Excellent knowledge and personal support. Gracias!
Sentiment
Positive
Content
Support Quality
Jan 25, 2024
Top web portal, excellent human support
Top web portal, excellent human interaction with their HR specialists.
Sentiment
Positive
Content
Professionalism
Jan 09, 2024
Great service!
Great service, fast replies to get everything done, lots of transparency when things are not clear and a super nice and dedicated staff, Ekaette was especially devoted to my case and ensured its resolution while keeping me updated of it’s progress.
Sentiment
Positive
Content
Support Quality
Dec 30, 2023
Great support experience
Great support experience, I felt guided and accompanied for the whole process of my request, which was rather complex. Thank you so much Jaime
Sentiment
Positive
Content
Support Quality
Dec 29, 2023
Fantastic Customer Service
The team at Remote have provided amazing support throughout, in particular Danae, our onboarding specialist.
Sentiment
Positive
Content
Onboarding Experience
Dec 04, 2023
Schnelle professionelle Hilfe
Ich habe leider noch keine Erfahrung mit der Website von Remote und habe durch den Chat schnelle professionelle Hilfe erhalten, vielen Dank!
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Remote based on online reviews collected from Trustpilot. The analysis helps Human Resource Managers, Compliance Officers, Customer Support Leaders, Payroll Specialists, Business Executives to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Summaries
SWOT Analysis
Buyer Personas
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Introduction
A complete report has a layout with an executive summary and navigation options.
Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
This page gives you full control over the customer feedback by offering advanced filters working at the speed of light.
Content Analysis (2/2)
If your reviews have a timestamp, you can filter all the information based on data ranges.
Buyer Personas
Get a complete view of your buyer personas and discover what they specifically mention as a list of topics.
SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
Excel, PDF and PowerPoint Export
Have your report as a multi-sheet Excel file and beautiful PDF, PowerPoint files of around fifteen pages.
Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
See how your data is clustered under different themes, with summaries of the data within each theme.
Discover the fictional profiles with detailed descriptions of people who represent the audience in your dataset.
Identify core strengths, weaknesses, opportunities, and threats to facilitate a realistic, fact-based, data-driven assessment of an organization.
Understanding popular phrases provides insights into how you connect with your customers. Unlock popular phrases filter and benefit all these features that come with purchasing this report:
Emotions rule the world and also your next customers. Unlock sentiment analysis filter and benefit all these features that come withpurchasing this report:
Classification is the backbone of a research and we’re here to enable research for everyone! Unlock classification filter and benefit all these features that come with purchasing this report:
Cultural insights are always valuable. Gain deeper insights by filtering language in customer reviews by purchasing this report! Unlock language filter and benefit all these features that come with it:
Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Right now, you’re only viewing analysis of 30 reviews. Buy this report and benefit all these features below that come with the purchase:
Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
Buyer Personas
Search in reviews
Filter by sentiment
Filter by popular topics
Filter by popular phrases
Filter by language
Export to Excel
Export to PDF
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