Positive Feedback for Novotel Dakar's Buffet and Staff
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Positive Feedback for Novotel Dakar's Buffet and Staff

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Bp 2073, 2073 Av. Abdoulaye Fadiga, Dakar 18524, Senegal

Novotel Dakar receives mostly positive reviews for its excellent buffet, friendly staff, and comfortable rooms. Guests appreciate the warm welcome and special mentions to employees like Marieme Diallo and Seynabou Ndiaye. Despite some minor issues like insects in the training room and the need for more vegetarian options in the breakfast buffet, the overall experience is enjoyable. The hotel's location, safety measures, and variety of food offerings receive praise, with guests recommending it for a pleasant stay.

Source: Google Business Reviews of Novotel Dakar

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Customer Feedback Analysis of Novotel Dakar

Explore in-depth customer feedback analysis for Novotel Dakar with insights on buffet, staff, rooms, and more.

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  • A pleasant place with a warm welcomeSpecial mention to Miss Seynabou Ndiaye thanks to herShe is superb

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Very special mention to Miss Seynabou Ndiaye thank you very much ❤️❤️❤️❤️❤️❤️❤️Noteworthy details: I had a good brunch

    Sentiment
    • Positive
    Content
    • Buffet Quality and Variety

  • I'm so happy the buffet is incredible ❤️Thanks also to Seynabou ndiaye ❤️she is so adorable

    Sentiment
    • Positive
    Content
    • Buffet Quality and Variety

  • J'ai passĂŠ un bon moment en famille et on a très bien mangĂŠ. Le buffet est riche et variĂŠ, rempli de plat de diffĂŠrents coins du monde. On a pu jouer Ă  la roulette et gagner de bons prix avec ma famille. Merci beaucoup !!

    Sentiment
    • Positive
    Content
    • Buffet Quality and Variety

  • It's not at the level of other Novotels I have stayed at but It's clean and the staff is great. The view frol high floors is spectacular. I would stay again.

    Sentiment
    • Positive
    Content
    • Location and Amenities

  • Très belle expĂŠrience. Accueil chaleureux, chambre confortable et personnel disponible. Je recommande absolument.Le seul bĂŠmol, pas de salle de sport.Rooms: Confortable, spacieuse et bien disposĂŠe.

    Sentiment
    • Positive
    Content
    • Room Comfort and Cleanliness
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Sentiment Analysis (limited preview)
97 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Novotel Dakar based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Hospitality Consultants, Marketing Professionals, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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